Effect of Continuous Improvement on the Reporting Quality of Project Management Information System for Project Management Success

Project management information systems have their proven position as an effective tool for achieving project management success in terms of the successful realization of the project regarding time, cost and quality. Recent research results have indicated that quality of project management information system output information is positively and significantly related to project management information system application and project management factors and revealed the empirical support. However, getting the reporting quality of the project status report, monthly generated from the project management information system based on the information timely maintained by the project managers, responsible for ERP implementation up to the satisfactory level at any time, can be problematic without having a systematic approach implemented. This article is to discuss how the continuous quality improvement based on the plan-do-check-act cycle was conducted on the reporting quality of the project status report from project management information system generated by the project managers, for achieving project management success in ERP projects implemented by a solution provider for their customers in the various industries in Japan. The results of the study indicate that the continuous improvement on the reporting quality of project management information system was found to be effective in achieving quality of project management information system output information to help managers in decision making, planning, organizing and controlling the project. It was also found to be effective in positively influencing achievement of project management success in terms of respecting the time, cost and quality.