ValueApping: An Analysis Method to Identify Value-Adding Mobile Enterprise Apps in Business Processes

Mobile enterprise apps provide novel possibilities for the optimization and redesign of business processes, e.g., by the elimination of paper-based data acquisitioning or ubiquitous access to up-to-date information. To leverage these business potentials, a critical success factor is the identification and evaluation of value-adding MEAs based on an analysis of the business process. For this purpose, we present ValueApping, a systematic analysis method to identify usage scenarios for value-adding mobile enterprise apps in business processes and to analyze their business benefits. We describe the different analysis steps and corresponding analysis artifacts of ValueApping and discuss the results of a case-oriented evaluation in the automotive industry.

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