The Organizational Socialization Process: Review and Development of a Social Capital Model

The authors selectively review the literature on newcomer socialization in organizational settings and develop a social capital model of the organizational socialization process. The model highlights the roles of (1) socialization factors (i.e., organizational socialization tactics and newcomer proactivity) in facilitating newcomer accessibility to social capital, (2) effective mobilization of social capital for newcomer adjustment and subsequent career success, and (3) organizational insiders in facilitating newcomer adjustment. An agenda for future studies on socialization, social capital, and social networks is provided.

[1]  John E. Delery,et al.  Alternative Conceptualizations of the Relationship Between Voluntary Turnover and Organizational Performance , 2005 .

[2]  Maria L. Kraimer,et al.  A Social Capital Theory of Career Success , 2001 .

[3]  Rebecca B. Rubin,et al.  Organizational Entry , 1995 .

[4]  N. Lin Buidling a Network Theory of Social Capital , 1999, Connections.

[5]  Gareth R. Jones Socialization Tactics, Self-Efficacy, and Newcomers' Adjustments to Organizations , 1986 .

[6]  Blake E. Ashforth,et al.  Socialization and Newcomer Adjustment: The Role of Organizational Context , 1998 .

[7]  Thomas P. Moliterno,et al.  Network Theory of Organization: A Multilevel Approach , 2011 .

[8]  M. Kilduff,et al.  The ties that lead: A social network approach to leadership , 2005 .

[9]  Talya N. Bauer,et al.  Organizational Socialization: A Review and Directions for Future Research , 1998 .

[10]  Daniel J. Svyantek,et al.  ORGANIZATIONAL SOCIALIZATION IN THE HOST COUNTRY: THE MISSING LINK IN REDUCING EXPATRIATE TURNOVER , 2000 .

[11]  P. Doreian EVOLUTION OF SOCIAL NETWORKS: PROCESSES AND PRINCIPLES , 2013 .

[12]  J. Cotton,et al.  Mentor functions and outcomes: a comparison of men and women in formal and informal mentoring relationships. , 1998, The Journal of applied psychology.

[13]  N. Schmitt,et al.  Interindividual differences in intraindividual changes in proactivity during organizational entry: a latent growth modeling approach to understanding newcomer adaptation. , 2000, The Journal of applied psychology.

[14]  R. Katz,et al.  Time and Work, Towards an Integrative, Perspective , 1980 .

[15]  Jonathon N. Cummings,et al.  Tie and Network Correlates of Individual Performance in Knowledge-Intensive Work , 2004 .

[16]  Evelien P. H. Zeggelink EVOLVING FRIENDSHIP NETWORKS - AN INDIVIDUAL-ORIENTED APPROACH IMPLEMENTING SIMILARITY , 1995 .

[17]  Stephen G. Green,et al.  Testing the combined effects of newcomer information seeking and manager behavior on socialization , 1998 .

[18]  E. Morrison,et al.  NEWCOMERS' RELATIONSHIPS: THE ROLE OF SOCIAL NETWORK TIES DURING SOCIALIZATION , 2002 .

[19]  J. Coleman Foundations of Social Theory , 1990 .

[20]  S. Gangestad,et al.  Self-Monitoring : Appraisal and Reappraisal , 2001 .

[21]  A. Saks,et al.  Organizational socialization tactics and newcomer proactive behaviors: An integrative study , 2006 .

[22]  T. S. Bateman,et al.  The proactive component of organizational behavior: A measure and correlates , 1993 .

[23]  Fredric M. Jablin Assimilating New Members into Organizations , 1984 .

[24]  E. Langer Rethinking the Role of Thought in Social Interaction , 2018, New Directions in Attribution Research.

[25]  David G. Allen,et al.  DO ORGANIZATIONAL SOCIALIZATION TACTICS INFLUENCE NEWCOMER EMBEDDEDNESS AND TURNOVER , 2004 .

[26]  Ajay Mehra,et al.  The Social Networks of High and Low Self-Monitors: Implications for Workplace Performance , 2001 .

[27]  T. Judge,et al.  Capitalizing on one's advantages: role of core self-evaluations. , 2007, The Journal of applied psychology.

[28]  Gerard Delanty The Foundations of Social Theory , 2009 .

[29]  Connie R. Wanberg,et al.  Predictors and outcomes of proactivity in the socialization process. , 2000, The Journal of applied psychology.

[30]  T. Judge,et al.  The Power of Being Positive: The Relation Between Positive Self-Concept and job Performance , 1998 .

[31]  E. Morrison,et al.  Newcomer information seeking: Exploring types, modes, sources, and outcomes. , 1993 .

[32]  Carrie R. Leana,et al.  Organizational Social Capital and Employment Practices , 1999 .

[33]  Neil E. Fassina,et al.  Socialization tactics and newcomer adjustment: A meta-analytic review and test of a model , 2007 .

[34]  James N. Baron,et al.  Resources and Relationships: Social Networks and Mobility in the Workplace , 1997 .

[35]  A. Colella,et al.  Newcomer and Organizational Socialization Tactics: An Interactionist Perspective , 2000 .

[36]  Evelien P. H. Zeggelink Dynamics of structure: an individual oriented approach ∗ , 1994 .

[37]  P. V. Marsden,et al.  NETWORK DATA AND MEASUREMENT , 1990 .

[38]  A. Portes Social Capital: Its Origins and Applications in Modern Sociology , 1998 .

[39]  C. Langston,et al.  Capitalizing on and coping with daily-life events: Expressive responses to positive events. , 1994 .

[40]  Connie R. Wanberg,et al.  Unwrapping the organizational entry process: disentangling multiple antecedents and their pathways to adjustment. , 2003, The Journal of applied psychology.

[41]  J. Bloodgood,et al.  Citizenship Behavior and The Creation of Social Capital in Organizations , 2002 .

[42]  Daniel M. Cable,et al.  SOCIALIZATION TACTICS AND PERSON‐ORGANIZATION FIT , 2001 .

[43]  Stephen P. Borgatti,et al.  Social Networks and Organizations , 2012 .

[44]  Jonathan L. Johnson,et al.  Turnover, Social Capital Losses, and Performance , 2005 .

[45]  H. Klein,et al.  The learning of socialization content: A framework for researching orientating practices , 2008 .

[46]  J. Crant,et al.  Proactive Behavior in Organizations , 2000 .

[47]  R. Keller,et al.  Cross-Functional Project Groups in Research and New Product Development: Diversity, Communications, Job Stress, and Outcomes , 2001 .

[48]  A. Pruyn,et al.  THE IMPACT OF EMPLOYEE COMMUNICATION AND PERCEIVED EXTERNAL PRESTIGE ON ORGANIZATIONAL IDENTIFICATION , 2000 .

[49]  Christopher Orpen,et al.  THE EFFECT OF SOCIALIZATION TACTICS ON CAREER SUCCESS AND SATISFACTION: A LONGITUDINAL STUDY , 1995 .

[50]  K. Klein,et al.  How Do They Get There? An Examination of the Antecedents of Centrality in Team Networks , 2004 .

[51]  C. Fisher Organizational socialization: An integrative review , 1986 .

[52]  E. A. Locke,et al.  Core self-evaluations and job and life satisfaction: the role of self-concordance and goal attainment. , 2005, The Journal of applied psychology.

[53]  Peter R. Monge,et al.  Theories of Communication Networks , 2003 .

[54]  Stanley Wasserman,et al.  Social Network Analysis: Methods and Applications , 1994, Structural analysis in the social sciences.

[55]  S. Ashford,et al.  Proactivity during organizational entry: The role of desire for control. , 1996 .

[56]  Y. Gong,et al.  Unfolding the Proactive Process for Creativity , 2012 .

[57]  E. Morrison,et al.  Longitudinal study of the effects of information seeking on newcomer socialization , 1993 .

[58]  Peter V. Marsden,et al.  Social Resources and Mobility Outcomes: A Replication and Extension , 1988 .

[59]  Adam M. Grant,et al.  The dynamics of proactivity at work , 2008 .

[60]  E. A. Locke,et al.  Dispositional effects on job and life satisfaction: the role of core evaluations. , 1998, The Journal of applied psychology.

[61]  J. Slaughter,et al.  A New Look at the Role of Insiders in the Newcomer Socialization Process , 2006 .

[62]  J. Shaw,et al.  Self‐monitoring, status, and justice‐related information flow , 2009 .

[63]  S G Green,et al.  Effect of newcomer involvement in work-related activities: a longitudinal study of socialization. , 1994, The Journal of applied psychology.

[64]  Todd Bodner,et al.  Newcomer adjustment during organizational socialization: a meta-analytic review of antecedents, outcomes, and methods. , 2007, The Journal of applied psychology.

[65]  A. Saks,et al.  Socialization Tactics: Longitudinal Effects on Newcomer Adjustment , 1996 .

[66]  H. Klein,et al.  Organizational socialization: Its content and consequences. , 1994 .

[67]  Blake E. Ashforth,et al.  Organizational socialization: Making sense of the past and present as a prologue for the future. , 1997 .

[68]  Shelly L. Gable,et al.  What do you do when things go right? The intrapersonal and interpersonal benefits of sharing positive events. , 2004, Journal of personality and social psychology.

[69]  Arnon E. Reichers,et al.  An Interactionist Perspective on Newcomer Socialization Rates , 1987 .

[70]  Garry Robins,et al.  Psychological predispositions and network structure: The relationship between individual predispositions, structural holes and network closure , 2006, Soc. Networks.

[71]  H. Ibarra Race, Opportunity, And Diversity Of Social Circles In Managerial Networks , 1995 .

[72]  B. Erickson Culture, Class, and Connections , 1996, American Journal of Sociology.

[73]  Mark S. Granovetter The Strength of Weak Ties , 1973, American Journal of Sociology.

[74]  D J Del Bueno,et al.  Power and politics in organizations. , 1986, Nursing outlook.

[75]  Karen E. Campbell,et al.  SOCIAL RESOURCES AND SOCIOECONOMIC STATUS , 1986 .

[76]  Jeffery A. Thompson,et al.  Proactive personality and job performance: a social capital perspective. , 2005, The Journal of applied psychology.

[77]  I. Chow Organizational socialization and career success of Asian managers , 2002 .

[78]  H. Chia,et al.  Workplaces as Communities: The Role of Social Networks in Who Seeks, Gives, and Accepts Information on Justice Issues. , 2006 .

[79]  Cheri Ostroff,et al.  ORGANIZATIONAL SOCIALIZATION AS A LEARNING PROCESS: THE ROLE OF INFORMATION ACQUISITION , 2006 .

[80]  Maria L. Kraimer,et al.  Proactive personality and career success. , 1999, The Journal of applied psychology.

[81]  Tae-Yeol Kim,et al.  Socialization Tactics, Employee Proactivity, and Person-Organization Fit , 2005, The Journal of applied psychology.

[82]  J. V. Maanen,et al.  Toward a theory of organizational socialization , 1977 .

[83]  Vernon D. Miller,et al.  INFORMATION SEEKING DURING ORGANIZATIONAL ENTRY: INFLUENCES, TACTICS, AND A MODEL OF THE PROCESS , 1991 .

[84]  Blake E. Ashforth,et al.  Socialization Tactics and Newcomer Information Acquisition , 1997 .

[85]  Allison W. Pearson,et al.  Prior Occupational Experience, Anticipatory Socialization, and Employee Retention , 2006 .