Microscopic analysis of document handling while reading paper documents to improve digital reading device

We conducted microscopic analysis on several frequently observed types of work-related reading to find ways to support each type of reading. We obtained empirical data from video recording, concurrent verbal reporting, and retrospective reporting by 18 participants in 10 target types of reading that use paper. Using these data, first, we categorized the ways people interact with paper documents when reading in detail. We analyzed which types of behaviors were frequently observed in each type of reading based on these categories. We will discuss what kind of support is required for each type of reading by specifying what types of behaviors were frequently observed for certain types of reading.

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