Reviewing existing methods for evaluating e-government websites

Investigating e-government and examining its development has become an evolving research area in the information systems field. Much of the existing research on e-government has used the internet to examine government websites. The use of the internet has been recommended by e-government scholars as a method to evaluate e-government development. However there is no agreement as to what is the best method to examine use of the internet in order to evaluate e-government. In addition there is no universal instrument used to perform data collection and analysis. This research paper will resolve some of the existing ambiguity surrounding this area.

[1]  A. Ho Reinventing Local Governments and the E‐Government Initiative , 2002 .

[2]  Richard T. Vidgen,et al.  WebQual: An Exploration of Web-Site Quality , 2000, ECIS.

[3]  Hans Jochen Scholl,et al.  Organizational Transformation Through E-Government: Myth or Reality? , 2005, EGOV.

[4]  Yuan Long,et al.  Synthesizing e-government stage models - a meta-synthesis based on meta-ethnography approach , 2005, Ind. Manag. Data Syst..

[5]  Jyoti Choudrie,et al.  Evaluating global e-government sites: A view using web diagnostics tools , 2004 .

[6]  Robert M. Davison,et al.  From government to e-government: a transition model , 2005, Inf. Technol. People.

[7]  Wayne Huang,et al.  A Comparative Study of Strategic Issues of Digital Government Implementation Between Developed and Developing Countries , 2005 .

[8]  M. J. Moon The Evolution of E-Government among Municipalities: Rhetoric or Reality? , 2002 .

[9]  Yuan Long,et al.  Using Social Development Lenses to Understand E-Government Development , 2006, J. Glob. Inf. Manag..

[10]  Alina M. Chircu E-government evaluation: towards a multidimensional framework , 2008, Electron. Gov. an Int. J..

[11]  Ian Holliday,et al.  Building e‐government in East and Southeast Asia: Regional rhetoric and national (in)action , 2002 .

[12]  Ralf Klischewski,et al.  Information quality as capstone in negotiating e-government integration, interoperation and information sharing , 2008, Electron. Gov. an Int. J..

[13]  J. Ignacio Criado,et al.  E‐government in practice , 2003 .

[14]  Vishanth Weerakkody,et al.  Examining the factors affecting the adoption of broadband in the Kingdom of Saudi Arabia , 2007, Electron. Gov. an Int. J..

[15]  M. P. Gupta,et al.  E-government evaluation: a framework and case study , 2003, Gov. Inf. Q..

[16]  Alan D. Smith E-safety: online uses in occupational safety , 2007, Electron. Gov. an Int. J..

[17]  Ingemar J. Cox,et al.  The web structure of e-government - developing a methodology for quantitative evaluation , 2006, WWW '06.

[18]  M. J. Moon,et al.  Advancing E‐Government at the Grassroots: Tortoise or Hare? , 2005 .

[19]  Theresa A. Pardo,et al.  E-government success factors: Mapping practical tools to theoretical foundations , 2005, Gov. Inf. Q..

[20]  Sushil K. Sharma,et al.  Assessing e-government implementations , 2004, Electron. Gov. an Int. J..

[21]  Richard Heeks,et al.  Benchmarking eGovernment: Improving the National and International Measurement, Evaluation and Comparison of eGovernment , 2008 .

[22]  Darren Gergle,et al.  Usability for the Web: Designing Web Sites that Work , 2001 .

[23]  Lifang Peng,et al.  Research on objective orientation of e-government system , 2005, ICEC '05.

[24]  Jakob Nielsen,et al.  Designing Web Usability: The Practice of Simplicity , 1999 .

[25]  Paul T. Jaeger,et al.  The endless wire: e-government as global phenomenon , 2003, Gov. Inf. Q..

[26]  Richard Heeks,et al.  Analyzing e-government research: Perspectives, philosophies, theories, methods, and practice , 2007, Gov. Inf. Q..

[27]  Jakob Nielsen,et al.  Homepage Usability: 50 Websites Deconstructed , 2001 .

[28]  K. Saxena,et al.  Towards excellence in e‐governance , 2005 .

[29]  Jungwoo Lee,et al.  Developing fully functional E-government: A four stage model , 2001, Gov. Inf. Q..

[30]  Samer Ibrahim Mofleh,et al.  The gap between citizens and e-government projects: the case for Jordan , 2008, Electron. Gov. an Int. J..