Design Planning in End-User Web Development

We report an exploratory study of the impacts of design planning on end users asked to develop a simple interactive web application. Some participants were asked to create a conceptual map to plan their projects and others to write scenarios; a third group was asked to do whatever they found useful. We describe the planning that each group underwent, how they approached the web development task, and their reactions to the experience afterwards. We also discuss how participants' gender and experience was related to their web development activities.

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