Jack Welch & The G.E. Way: Management Insights and Leadership Secrets of the Legendary CEO

Part I: Act Like a Leader, Not a Manager. Embrace Change, Don't Fear It. Stop Managing, Start Leading. Cultivate Managers Who Share Your Vision. Face Reality, Then Act Decisively. Be Simple, Be Consistent, and Hammer, Your Message Home. Part II: Building the Market-Leading Company. Be Number 1 or Number 2, But Don't Narrow Your Market. Look for the Quantum Leap! Fix, Close, or Sell: Reviving NBC. Dont Focus on the Numbers. Plagiarize--It's Legitimate: Creat a Learning Culture. Part III: Forging the Boundaryless Organization. Get Rid of the Managers, Get Rid of the Bureaucracy. Be Lean and Agile Like a Small Company. Tear Down the Boundaries. Part IV: Harnessing Your People for Competitive Advantage. Three Secrets: Speed, Simplicity, and Self-Confidence. Use the Brain of Every Worker--Involve Everyone. Take the "Boss Element" Out of Your Company. Create an Atmosphere Where Workers Feel Free to Speak Out. S-t-r-e-t-c-h! Reach for the Stars! Part V: Push Service and Globalization for Double-Digit Growth. Grow Your Service Business--It's the Wave of the Future. Look to Financial Services to Bring in Earnings. Have Global Brains--and Build Diverse and Global Teams. Part VI: Drive Quality Throughout the Organization. Live Quality--and Drive Cost and Speed for Competitive Advantage. Make Quality the Job of Every Employee. To Achieve Quality: Measure, Analyze, Improve, and Control. Part VII: The Toughest Boss/Most Admired Manager in America. Jack Welch Deals with Adversity. Jack Welch Deals with the Next Generation. Part VIII: Jack Welch's Vision for the Millenniu. Bolstering General Electric. Advice for Other Companies.