E-Reading in Different Media: An Exploration to User Experience

EBooks can presently be read on a plethora of devices, from a basic computer to a Smartphone. However, the most commonly applied hardware for displaying this content is the ebook reader – a dedicated electronic device that conveys the book metaphor as well as further technological developments trying to offset matters of legibility such as EInk, or a multifunctional device like iPad. In this paper the study is focusing on how usable these mobile devices are, by testing them on real users from various backgrounds. The study explores in particular the ease of use of two electronic reading devices: one dedicated reader and one multifunctional device. More specifically, the study employs eight tasks where twelve participants were asked to complete, within a specific time with these two devices. Our results show that users functioned better on the multifunctional device in terms of performance measures, such as navigation, task difficulty and satisfaction.

[1]  D. Leu,et al.  The New Literacies of Online Reading Comprehension: Expanding the Literacy and Learning Curriculum , 2011, Journal of Adolescent & Adult Literacy.

[2]  J. B. Brooke,et al.  SUS: A 'Quick and Dirty' Usability Scale , 1996 .

[3]  Janice Redish,et al.  User and task analysis for interface design , 1998 .

[4]  Dana Chisnell,et al.  Handbook of Usability Testing , 2009 .

[5]  Thomas S. Tullis,et al.  A Comparison of Questionnaires for Assessing Website Usability , 2004 .

[6]  Marc Hassenzahl,et al.  The Effect of Perceived Hedonic Quality on Product Appealingness , 2001, Int. J. Hum. Comput. Interact..

[7]  Ergonomic requirements for office work with visual display terminals ( VDTs ) — Part 11 : Guidance on usability , 1998 .

[8]  Dennis T. Clark,et al.  A qualitative assessment of the Kindle e‐book reader: results from initial focus groups , 2008 .

[9]  Per Bergamin,et al.  Comparing reading processes on e-ink displays and print , 2011, Displays.

[10]  Jared M. Spool,et al.  Testing web sites: five users is nowhere near enough , 2001, CHI Extended Abstracts.

[11]  Robert W. Zehner,et al.  Electronic Paper Displays , 2008 .

[12]  Anastasios Politis,et al.  Text vs visual metaphor in mobile interfaces for novice user interaction , 2011, Inf. Serv. Use.

[13]  Jeff Sauro,et al.  The Factor Structure of the System Usability Scale , 2009, HCI.

[14]  Jakob Nielsen,et al.  Determining Usability Test Sample Size , 2006 .

[15]  Helen Petrie,et al.  The Evaluation of Accessibility, Usability, and User Experience , 2009, The Universal Access Handbook.

[16]  Dan Saffer Designing gestural interfaces , 2009 .

[17]  William Buxton,et al.  Usability evaluation considered harmful (some of the time) , 2008, CHI.