Socio-technical systems and user interaction design : 21 st century relevance

This article was published in the journal, Applied Ergonomics [© Elsevier Ltd and The Ergonomics Society] and the definitive version is available at: http://dx.doi.org/10.1016/j.apergo.2013.05.011

[1]  A. Kaplan,et al.  Users of the world, unite! The challenges and opportunities of Social Media , 2010 .

[2]  E. Trist.  The Evolution of Socio-Technical Systems: A Conceptual Framework and an Action Research Program , 1981 .

[3]  B. Shackel,et al.  Ergonomics in information technology in Europe—a review , 1985 .

[4]  B. J. Fogg,et al.  Persuasive technology: using computers to change what we think and do , 2002, UBIQ.

[5]  Ian Sommerville,et al.  Socio-technical systems: From design methods to systems engineering , 2011, Interact. Comput..

[6]  An investigation into mobile phone texting among young adults , 2012 .

[7]  Gordon B. Davis,et al.  User Acceptance of Information Technology: Toward a Unified View , 2003, MIS Q..

[8]  Brenda Bannan-Ritland.  Computer-Mediated Communication, eLearning, and Interactivity: A Review of the Research. , 2002 .

[9]  Akinori Okada,et al.  Mechanism of feedback affecting task performance , 1983 .

[10]  Mark S. Ackerman,et al.  The Intellectual Challenge of CSCW: The Gap Between Social Requirements and Technical Feasibility , 2000, Hum. Comput. Interact..

[11]  Jonathan Grudin,et al.  Groupware and social dynamics: eight challenges for developers , 1994, CACM.

[12]  Clifford Nass,et al.  The media equation - how people treat computers, television, and new media like real people and places , 1996 .

[13]  Ken Eason,et al.  The process of introducing information technology , 1982 .

[14]  Chris Baber,et al.  Speech technology for automatic teller machines: an investigation of user attitude and performance , 1998 .

[15]  Lynne M. Coventry,et al.  "You Talking to Me?" Exploring Voice in Self-Service User Interfaces , 2001, Int. J. Hum. Comput. Interact..

[16]  P. Jackson,et al.  Virtual Working: Social and Organisational Dynamics , 1999 .

[17]  Ken Eason,et al.  Putting Social Science to Work: The Ground between Theory and Use Explored through Case Studies in Organisations , 1991 .

[18]  Uwe Hansmann,et al.  Pervasive Computing: The Mobile World , 2003 .

[19]  Jane McCann.  The Role of Design in Wearable Computing , 2007 .

[20]  Shenghua Liu,et al.  Interacting with intelligent agents : key issues in agent-based decision support system design , 2010 .

[21]  Chris Baber,et al.  Wearable Computers: A Human Factors Review , 2001, Int. J. Hum. Comput. Interact..

[22]  Martin C. Maguire,et al.  Using Human Factors Standards to Support User Experience and Agile Design , 2013, HCI.

[23]  Randy H. Katz,et al.  A view of cloud computing , 2010, CACM.

[24]  Cynthia Breazeal,et al.  Social interactions in HRI: the robot view , 2004, IEEE Transactions on Systems, Man, and Cybernetics, Part C (Applications and Reviews).

[25]  Ken Eason,et al.  Information technology and organisational change , 1988 .

[26]  Polona Vilar,et al.  Designing the User Interface: Strategies for Effective Human-Computer Interaction (5th edition) , 2010, J. Assoc. Inf. Sci. Technol..

[27]  Mark A. Harris,et al.  A New Look at the Relationship between User Involvement in Systems Development and System Success , 2009, Communications of the Association for Information Systems.

[28]  Fred D. Davis.  Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[29]  Siew Hock Ow,et al.  Management Practices : The Criteria for Success or Failure , 2008 .

[30]  M. Castells.  The rise of the network society , 1996 .

[31]  Ken Eason,et al.  Before the Internet: The Relevance of Socio-Technical Systems Theory to Emerging Forms of Virtual Organisation , 2009, Int. J. Sociotechnology Knowl. Dev..

[32]  Jennifer Lai,et al.  Unintended Consequences of Information Technologies in Health Care—An Interactive Sociotechnical Analysis , 2007 .

[33]  Chris D. Nugent,et al.  A Smart Garment for Older Walkers , 2012, ICOST.

[34]  Leela Damodaran,et al.  User involvement in the systems design process-a practical guide for users , 1996, Behav. Inf. Technol..