Data Governance Support for Business Intelligence in Higher Education: A Systematic Literature Review

Business Intelligence (BI) is important for achieving effective decision-making in higher education. This study, however, advocated the need to support BI with data governance in higher education. The systematic literature review was conducted using a qualitative approach. The study cover 2005–2019. A total of 483 papers were retrieved and after exclusion and inclusion criteria, two hundred and three were removed due to lack of relevance. Some of the removed papers were those written in other languages other than the English language. Finally, one hundred and eighty were analyzed for this study. Some of those sources used for the study include Scopus, Springer, science direct, IEEE explore, Web of science. The results were arranged under word cloud, word frequency, Year-source by attribute, matrix coding by methodology, business intelligence, and its benefits, critical success factor, data governance, and its benefits, an overview of higher education and need to support business intelligence with data governance. The study provides information to higher education business intelligence experts on the need to support their BI with data governance.

[1]  Paul Hawking,et al.  Critical Success Factors of Business Intelligence (BI) in an ERP Systems Environment , 2010 .

[2]  M. Tutunea,et al.  Business Intelligence Solutions for SME's☆ , 2012 .

[3]  S. Wong,et al.  A Five-Layered Business Intelligence Architecture , 2011 .

[4]  William Yeoh,et al.  Critical Success Factors for Business Intelligence Systems , 2010, J. Comput. Inf. Syst..

[5]  Jurij Jaklič,et al.  Assessing Benefits of Business Intelligence Systems – A Case Study , 2010 .

[6]  A. A. Mohamadina,et al.  Business Intelligence: Concepts, Issues and Current Systems , 2012, 2012 International Conference on Advanced Computer Science Applications and Technologies (ACSAT).

[7]  B Wieder,et al.  The Impact of Business Intelligence on the Quality of Decision Making - A Mediation Model , 2015, CENTERIS/ProjMAN/HCist.

[8]  M. Nofal,et al.  Integration of Business Intelligence and Enterprise Resource Planning within Organizations , 2013 .

[9]  André P. Calitz,et al.  A business intelligence framework for sustainability information management in higher education , 2018 .

[10]  Johana Patricia Cómbita-Niño,et al.  Business intelligence governance framework in a university: Universidad de la costa case study , 2020, Int. J. Inf. Manag..

[11]  A. M. Zeki,et al.  Assessing Organizations Readiness toward Business Intelligence Systems: A Proposed Hypothesized Model , 2012, 2012 International Conference on Advanced Computer Science Applications and Technologies (ACSAT).

[12]  Frederick J. Riggins,et al.  Data governance case at KrauseMcMahon LLP in an era of self-service BI and Big Data , 2017 .

[13]  Christopher G. Brown,et al.  THE APPLICATION OF BUSINESS INTELLIGENCE TO HIGHER EDUCATION: TECHNICAL AND MANAGERIAL PERSPECTIVES , 2012 .

[14]  Hugo Lotriet,et al.  Towards a "BI Value Coin": Applying Service Research to Address Business Intelligence Challenges , 2014, 2014 47th Hawaii International Conference on System Sciences.

[15]  Amit Rudra,et al.  A Framework for Understanding the Critical Success Factors of Enterprise Business Intelligence Implementation , 2013, AMCIS.

[16]  Lai Kuan Cheong,et al.  The Need for Data Governance: A Case Study , 2007 .

[17]  Julaily Aida Jusoh.  CONCEPTUAL FRAMEWORK OF BUSINESS INTELLIGENCE ANALYSIS IN ACADEMIC ENVIRONMENT USING BIRT , 2012 .

[18]  Dorina Kabakchieva,et al.  Business Intelligence Systems for Analyzing University Students Data , 2015 .