Leaders' Attitudes and Computer Use in Religious Congregations

This study explores the attitudes of leaders of religious congregations toward computers. We uncover attitudes toward information (and thus toward computers) that are different from those reported for leaders in other organizational contexts. In short, clergy felt that systematically collecting and storing information and trying to serve as many people as possible could distract them from what is distinctive about their jobs—that the job in a religious congregation is accomplished through personal rather than transactional relationships.