Government Intervention in SMEs E-Commerce Adoption: An Institutional Approach

Institutional involvement has been determinant in the diffusion of technological innovations, however little attention has been given to institutional intervention in the adoption and diffusion of e -commerce in SMEs. This study investigates the role of government in the adoption and diffusion of e -commerce in small and medium size enterprises. King et al. (1994) framework of institutional factors in information technology innovation is used to analyze the wishes expressed by SMEs regarding intervention to foster the adoption and diffusion of e -commerce among small businesses. The findings show that the government could mostly influence adoption and diffusion through knowledge deployment, subsidies and mobilization.

[1]  W. Powell,et al.  The iron cage revisited institutional isomorphism and collective rationality in organizational fields , 1983 .

[2]  Shirin Madon,et al.  The Internet and socio-economic development: exploring the interaction , 2000, Inf. Technol. People.

[3]  J. Cockcroft The process of technological innovation , 1965 .

[4]  A. Scupola,et al.  The Adoption of Internet Commerce by SMEs in the South of Italy: An Environmental, Technological and Organizational Perspective , 2003 .

[5]  Harry F. Wolcott,et al.  Transforming Qualitative Data: Description, Analysis, and Interpretation , 1996 .

[6]  Kalle Lyytinen,et al.  The Role of Intermediating Institutions in the Diffusion of Electronic Data Interchange (EDI): How Industry Associations Intervened in Denmark, Finland, and Hong Kong , 2001, Inf. Soc..

[7]  Anssi Peräkylä,et al.  Validity and reliability in research based tapes and transcripts , 1997 .

[8]  Niels Bjørn-Andersen,et al.  Governance Initiatives Creating a Demand-Driven E-Commerce Approach: The Case of Denmark , 2003, Inf. Soc..

[9]  Paula M. C. Swatman,et al.  An exploratory study of small business Internet commerce issues , 1999, Inf. Manag..

[10]  J. Creswell,et al.  Qualitative Inquiry and Research Design , 1998 .

[11]  Vladimir Zwass,et al.  Foundations of information systems , 1997 .

[12]  Izak Benbasat,et al.  Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology , 1995, MIS Q..

[13]  Ramiro Montealegre,et al.  A Temporal Model of Institutional Interventions for Information Technology Adoption in Less-Developed Countries , 1999, J. Manag. Inf. Syst..

[14]  Kenneth L. Kraemer,et al.  Institutional Factors in Information Technology Innovation , 1994, Inf. Syst. Res..

[15]  Erik S. Reinert,et al.  THE ROLE OF THE STATE IN ECONOMIC GROWTH , 1999, The Visionary Realism of German Economics.

[16]  A. Giddens Central Problems in Social Theory: Action, Structure and Contradiction in Social Analysis , 1979 .

[17]  Kar Yan Tam,et al.  Factors Affecting the Adoption of Open Systems: An Exploratory Study , 1997, MIS Q..

[18]  Johan P. Olsen,et al.  Rediscovering institutions: The organizational basis of politics , 1989 .

[19]  Roy Rothwell,et al.  The changing nature of the innovation process , 1993 .

[20]  B. Bowers Transforming Qualitative Data: Description, Analysis, and Interpretation , 1995 .