A Platform for Closing the Open Data Feedback Loop Based on Web2.0 Functionality

One essential element of open data ecosystems concerns their development through feedback loops, discussions and dynamic supplier and user interactions. These user-centric features communicate the users’ needs to the open data community as well to the public sector bodies responsible for data publication. Addressing these needs by the corresponding public sector bodies or even by utilising the power of the community as ENGAGE supports will actually accelerate innovation. However, these elements appear barely to be part of existing open data practices. We conducted a survey which showed that most professional open data users did not know at least one open data infrastructure that enabled five specific types of discussion and feedback mechanisms. The survey showed that much can still be done to improve feedback and discussion on open data infrastructures. In this paper we discuss an open data platform which has started to contribute to filling this gap and present a usage scenario explaining the sequence of the underlined functionality. The discussed ENGAGE open data infrastructure combines functionalities to close the feedback loop and to return information to public authorities for better open data use and publication as well as establishing communication channels between stakeholders. This may effectively lead to the stimulation and facilitation of value generation from open data, as such functionality position the user at the centre of the open data publication process.

[1]  Enosaze Emuze,et al.  Web 2.0: conceptual foundations and marketing issues , 2016 .

[2]  Natalie Helbig,et al.  Information Strategies for Open Government: Challenges and Prospects for Deriving Public Value from Government Transparency , 2010, EGOV.

[3]  J. Grimes,et al.  Promoting transparency and accountability through ICTs, social media, and collaborative e‐government , 2012 .

[4]  Tim O'Reilly,et al.  What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software , 2007 .

[5]  José Ramón Gil-García,et al.  Government innovation through social media , 2013, Gov. Inf. Q..

[6]  Niels Bjørn-Andersen,et al.  The Generative Mechanisms Of Open Government Data , 2013, ECIS.

[7]  David Godes,et al.  Introduction to the Special Issue - Social Media and Business Transformation: A Framework for Research , 2013, Inf. Syst. Res..

[8]  Vassilios Peristeras,et al.  Linked Open Government Data [Guest editors' introduction] , 2012, IEEE Intell. Syst..

[9]  Jing Zhang,et al.  Exploring stakeholders' expectations of the benefits and barriers of e-government knowledge sharing , 2005, J. Enterp. Inf. Manag..

[10]  Yannis Charalabidis,et al.  Evaluating Second Generation Open Government Data Infrastructures Using Value Models , 2014, 2014 47th Hawaii International Conference on System Sciences.

[11]  Alon Peled,et al.  Re-Designing Open Data 2.0 , 2013 .

[12]  Marijn Janssen,et al.  Innovation with open data: Essential elements of open data ecosystems , 2014, Inf. Polity.

[13]  Enrique Bonsón,et al.  Local e-government 2.0: Social media and corporate transparency in municipalities , 2012, Gov. Inf. Q..

[14]  Barbara Ubaldi,et al.  Open Government Data , 2019, Government at a Glance: Latin America and the Caribbean 2020.

[15]  Todd R. Davies,et al.  Design Features for the Social Web: The Architecture of Deme , 2013, ArXiv.

[16]  Sunil Choenni,et al.  Socio-technical Impediments of Open Data , 2012 .

[17]  Michael J. Magro A Review of Social Media Use in E-Government , 2012 .

[18]  Massimo Craglia,et al.  Access to Public-Sector Information in Europe: Policy, Rights, and Obligations , 2006, Inf. Soc..

[19]  K. Goh,et al.  Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content , 2013 .