IT Adoption in Small and Medium-Sized Enterprises: The Role of Knowledge Acquisition

The knowledge-based view of the firm has motivated a rich stream of research on how social factors impact knowledge acquisition by firms. More recently, information systems research has seen an increasing interest in the effect of social influences on software assimilation. This paper combines these two streams to examine the impact of social influences on software assimilation within the firm, using knowledge acquisition as a mediating variable. A square structural equation model using formative constructs is developed. In this study of small and medium firms, we investigate the assimilation of three different software systems that support manufacturing. Data has been collected and is currently being analyzed. Results would be discussed at the conference.

[1]  E. Autio,et al.  Effects of Age at Entry, Knowledge Intensity, and Imitability on International Growth , 2000 .

[2]  Heather A. Haveman Follow the leader: Mimetic isomorphism and entry into new markets , 1993 .

[3]  J. Kimberly,et al.  Organizational innovation: the influence of individual, organizational, and contextual factors on hospital adoption of technological and administrative innovations. , 1981, Academy of Management journal. Academy of Management.

[4]  Ezra W. Zuckerman,et al.  Social Capital and Opportunity in Corporate R&D: The Contingent Effect of Contact Density on Mobility Expectations , 1998 .

[5]  D. Campbell,et al.  Convergent and discriminant validation by the multitrait-multimethod matrix. , 1959, Psychological bulletin.

[6]  E. Rogers,et al.  The diffusion of interactive communication innovations and the critical mass: the adoption of telecommunications services by German banks , 1999 .

[7]  P. Attewell Technology Diffusion and Organizational Learning: The Case of Business Computing , 1992 .

[8]  Eric K. Clemons,et al.  MAC - Philadelphia National Bank's Strategic Venture in Shared ATM Networks , 1990, J. Manag. Inf. Syst..

[9]  S. Ghoshal,et al.  Social Capital and Value Creation: The Role of Intrafirm Networks , 1998 .

[10]  Pamela R. Haunschild,et al.  Modes of Interorganizational Imitation: The Effects of Outcome Salience and Uncertainty , 1997 .

[11]  J. Coleman,et al.  Medical Innovation: A Diffusion Study. , 1967 .

[12]  Chin-Lung Hsu,et al.  Acceptance of blog usage: The roles of technology acceptance, social influence and knowledge sharing motivation , 2008, Inf. Manag..

[13]  Izak Benbasat,et al.  Research Report: Empirical Test of an EDI Adoption Model , 2001, Inf. Syst. Res..

[14]  M. Lynne Markus,et al.  Toward a “Critical Mass” Theory of Interactive Media , 1987 .

[15]  Jan Pries-Heje,et al.  Business agility and diffusion of information technology , 2006, Eur. J. Inf. Syst..

[16]  E. Autio,et al.  SOCIAL CAPITAL, KNOWLEDGE ACQUISITION, AND KNOWLEDGE EXPLOITATION IN YOUNG TECHNOLOGY-BASED FIRMS , 2001 .

[17]  R. Burt Social Contagion and Innovation: Cohesion versus Structural Equivalence , 1987, American Journal of Sociology.

[18]  Kenneth L. Kraemer,et al.  Institutional Factors in Information Technology Innovation , 1994, Inf. Syst. Res..

[19]  R. Emerson Power-Dependence Relations , 1962, Power in Modern Societies.

[20]  Izak Benbasat,et al.  Electronic Data Interchange and Small Organizations: Adoption and Impact of Technology , 1995, MIS Q..

[21]  Rajiv Kishore,et al.  Reconceptualizing Innovation Compatibility as Organizational Alignment in Secondary IT Adoption Contexts: An Investigation of Software Reuse Infusion , 2007, IEEE Transactions on Engineering Management.

[22]  Izak Benbasat,et al.  Predicting Intention to Adopt Interorganizational Linkages: An Institutional Perspective , 2003, MIS Q..

[23]  Vallabh Sambamurthy,et al.  Shaping UP for E-Commerce: Institutional Enablers of the Organizational Assimliation of Web Technologies , 2002, MIS Q..

[24]  E. Rogers,et al.  Diffusion of innovations , 1964, Encyclopedia of Sport Management.

[25]  M. Aiken,et al.  The Organic Organization and Innovation , 1971 .

[26]  P. Yetton,et al.  The Dynamics of SME Information Systems , 2002 .

[27]  M. Moch,et al.  Size, Centralization and Organizational Adoption of Innovations , 1977 .

[28]  G. D. Ottati Trust, interlinking transactions and credit in the industrial district , 1994 .

[29]  Daniel J. Brass Men's and Women's Networks: A Study of Interaction Patterns and Influence In an Organization , 1985 .

[30]  J. Coleman,et al.  Medical Innovation: A Diffusion Study. , 1967 .

[31]  R. Grant Toward a Knowledge-Based Theory of the Firm,” Strategic Management Journal (17), pp. , 1996 .

[32]  Chee-Sing Yap,et al.  Top Management Support, External Expertise and Information Systems Implementation in Small Businesses , 1996, Inf. Syst. Res..

[33]  Jonathan H. Turner,et al.  Toward a Structural Theory of Action: Network Models of Social Structure, Perception and Action.Ronald S. Burt , 1985 .

[34]  Matthew S. Kraatz Learning by Association? Interorganizational Networks and Adaptation to Environmental Change , 1998 .

[35]  Chee-Sing Yap,et al.  Engagement of External Expertise in Information Systems Implementation , 1994, J. Manag. Inf. Syst..

[36]  Magid Igbaria,et al.  Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model , 1997, MIS Q..

[37]  S. Ghoshal,et al.  Social Capital, Intellectual Capital, and the Organizational Advantage , 1998 .

[38]  Karen Page,et al.  Network Forms of Organization , 1998 .

[39]  P. Blau Exchange and Power in Social Life , 1964 .

[40]  Qing Hu,et al.  Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management , 2007, MIS Q..

[41]  Songpol Kulviwat,et al.  The role of social influence on adoption of high tech innovations: The moderating effect of public/private consumption , 2009 .

[42]  W. Powell,et al.  THE IRON CAGE REVISITED: , 1983, The New Economic Sociology.

[43]  Chuan-Hoo Tan,et al.  Direct and Indirect Use of Information Systems in Organizations: An Empirical Investigation of System Usage in a Public Hospital , 2008, ICIS.

[44]  Morten T. Hansen,et al.  How to build collaborative advantage , 2004 .

[45]  Sharon Reeves,et al.  Predictors of MS/OR Application in Small Businesses , 1990 .

[46]  Sanjeev Dewan,et al.  Firm Characteristics and Investments in Information Technology: Scale and Scope Effects , 1998, Inf. Syst. Res..

[47]  J. Kimberly,et al.  Organizational innovation: the influence of individual, organizational, and contextual factors on hospital adoption of technological and administrative innovations. , 1981, Academy of Management journal. Academy of Management.

[48]  W. Powell,et al.  Networks and Economic life , 2003 .

[49]  A. Meyer,et al.  Organizational Assimilation of Innovations: A Multi-Level Contextual Analysis , 1988 .

[50]  Juliet Webster,et al.  Networks of collaboration or conflict? Electronic data interchange and power in the supply chain , 1995, J. Strateg. Inf. Syst..

[51]  Robert G. Fichman,et al.  The Role of Aggregation in the Measurement of IT-Related Organizational Innovation , 2001, MIS Q..

[52]  William H. DeLone Determinants of Success for Computer Usage in Small Business , 1988, MIS Q..

[53]  P. Adler,et al.  Social Capital: The Good, the Bad, and the Ugly , 2009 .

[54]  T. Beck,et al.  Financial and Legal Constraints to Growth: Does Firm Size Matter? , 2005 .

[55]  James Y. L. Thong,et al.  An Integrated Model of Information Systems Adoption in Small Businesses , 1999, J. Manag. Inf. Syst..

[56]  Adi Prananto,et al.  Spectrum of e-business maturity in australian SMEs: a multiple case studies approach on the applicability of the stages of growth for e-business model , 2003, ECIS.

[57]  Cs Yap,et al.  Information systems success factors in small business , 1992 .

[58]  Michael J. Peel,et al.  A Study of Computer Usage and Strategic Planning in the SME Sector , 1999 .

[59]  Mark Ebers,et al.  The Formation of Inter-Organizational Networks , 2000 .

[60]  Sumeet Gupta,et al.  Value-based Adoption of Mobile Internet: An empirical investigation , 2007, Decis. Support Syst..

[61]  Scott E. Knudson,et al.  Business-to-business payments and the role of financial electronic data interchange , 1994 .

[62]  James M. Utterback,et al.  Innovation in Industry and the Diffusion of Technology , 1974, Science.

[63]  J. Spender Making knowledge the basis of a dynamic theory of the firm , 1996 .

[64]  J. Barney Firm Resources and Sustained Competitive Advantage , 1991 .

[65]  Anna Dubois,et al.  Relationships as Activity Links , 1993 .

[66]  Paul B. Cragg,et al.  Small-Firm Computing: Motivators and Inhibitors , 1993, MIS Q..

[67]  Nigel J. Lockett,et al.  Title: the Potential of Critical E-applications for Engaging Smes in E Business: a Provider Perspective the Potential of Critical E-applications for Engaging Smes in E-business: a Provider Perspective , 2022 .

[68]  S. Shane,et al.  Explaining the Formation of International New Ventures: The Limits of Theories from International Business Research , 1994 .