A Holistic Approach to the Evaluation of E-Learning Systems

This paper describes the eLSE methodology to evaluate e-learning systems. By combing a specific inspection technique with user-testing, eLSE allows inspectors, even not having a wide experience in evaluating e-learning systems, to perform accurate evaluations. The inspection technique is based on the use of evaluation patterns which precisely describe the activities to be performed during inspection. For this reason, it is called Pattern-Based (PB) inspection. An experiment has shown that novice evaluators are able to come out with good results, confirming the efficiency and the effectiveness of PB inspection.