论文信息 - Integrating organizational memory and performance support

Integrating organizational memory and performance support

We describe an approach to building integrated performance support systems by using model-based task tracking to link performance support tools to video-based organizational memory systems, enabling contextually appropriate help and advice as well as proactive critiquing.

Lawrence Birnbaum | Ray Bareiss | Christopher Johnson | Tom Hinrichs

[1] David Maulsby,et al. Management of interface design knowledge with MOBI-D , 1997, IUI '97.

[2] Peter Johnson,et al. Adept-a task based design environment , 1992, Proceedings of the Twenty-Fifth Hawaii International Conference on System Sciences.

[3] Barry Kirwan,et al. A Guide To Task Analysis: The Task Analysis Working Group , 1992 .

[4] Christopher K. Riesbeck,et al. Inside Case-Based Reasoning , 1989 .

[5] Michael Freed,et al. Model-Based Diagnosis of Planning Failures , 1990, AAAI.

[6] Michael Freed,et al. The role of self-models in learning to plan , 1993 .

[7] Ray Bareiss,et al. Applying AI models to the design of exploratory hypermedia systems , 1993, Hypertext.

[8] John A Warden,et al. The Air Campaign: Planning for Combat , 1988 .

[9] Richard E. Osgood,et al. ASK Systems: An Approach to the Realization of Story-Based Teachers , 1992 .