Developing a Business Process Modeling Language for the Banking Sector - A Design Science Approach

The need to extensively analyze business processes for multiple purposes is currently of major relevance to banks. Automatically analyzing business process models not only in a syntactical but also in a semantic way becomes increasingly important in order to achieve additional value from modeling efforts. In this article, we introduce a domain-specific BPML which supports the economically efficient semantic analysis needs of banks. Hence, we develop a language using process building blocks for the specific application of IT-driven business process analysis in the banking sector. With a design science approach, we adapt a language from the public sector to the banking requirements and evaluate our findings with the help of a real-life case from the banking industry.

[1]  Lucinéia Heloisa Thom,et al.  A pattern-based approach for business process modeling , 2006 .

[2]  Irene Celino,et al.  Semantic Business Process Analysis , 2007, SBPM.

[3]  Colette Rolland,et al.  Towards a Meta-tool for Change-Centric Method Engineering: A Typology of Generic Operators , 2004, CAiSE.

[4]  A. Ferscha Qualitative and quantitative analysis of business workflows using generalized stochastic Petri nets , 1995 .

[5]  George J. Avlonitis,et al.  The initial stages of new service development: A case study from the Greek banking sector , 2001 .

[6]  Naveen Prakash,et al.  Engineering Methods from Method Requirements Specifications , 2001, Requirements Engineering.

[7]  Kees M. van Hee,et al.  Using Formal Analysis Techniques in Business Process Redesign , 2000, Business Process Management.

[8]  Ken Lunn,et al.  Business processes--attempts to find a definition , 2003, Inf. Softw. Technol..

[9]  Herbert A. Simon,et al.  The Sciences of the Artificial , 1970 .

[10]  Manfred Reichert,et al.  Towards an Intelligent Workflow Designer based on the Reuse of Workflow Patterns , 2007 .

[11]  Ashutosh Tiwari,et al.  Business Process Analysis and Optimization: Beyond Reengineering , 2008, IEEE Transactions on Systems, Man, and Cybernetics, Part C (Applications and Reviews).

[12]  Jörg Becker,et al.  Semantic Business Process Analysis , 2010 .

[13]  Samir Chatterjee,et al.  A Design Science Research Methodology for Information Systems Research , 2008 .

[14]  Mathias Weske,et al.  Business Process Management: A Survey , 2003, Business Process Management.

[15]  Colette Rolland,et al.  Towards a Generic Model for Situational Method Engineering , 2003, CAiSE.

[16]  Leigh Drake,et al.  Bank modelling methodologies: A comparative non-parametric analysis of efficiency in the Japanese banking sector , 2009 .

[17]  Jörg Becker,et al.  Reorganization Potential in Public Administrations - Identification and Measurement with the PICTURE-Approach , 2006 .

[18]  F. Caeldries Reengineering the Corporation: A Manifesto for Business Revolution , 1994 .

[19]  Yun Lin,et al.  Semantic Annotation for Process Models: Facilitating Process Knowledge Management via Semantic Interoperability , 2008 .

[20]  Jörg Becker,et al.  Local, Participative Process Modelling - The PICTURE-Approach , 2007 .