Enhancing Connectedness Through Peer Training for Community-Dwelling Older People: A Person Centred Approach

Social interaction and connectedness is important to the mental health and wellbeing of older people. The aim of this research study was to facilitate and increase opportunities for social connectedness for older people living in regional areas through the use of technology training. Weekly technology training sessions were conducted at a Seniors Citizen's Club with a peer trainer (an experienced, retired computer teacher) and sessions were attended not only by the six study participants, but also by other club members, with up to 15 club members participating in sessions. Data analysis involved all documents generated by the project, including the individual interviews, researcher observations of training sessions, reports from the peer trainer and weekly diaries maintained by participants. Findings demonstrated that computer training at the Senior Citizens Club helped participants build group cohesion and to form tiered connections with partners, family, and friends with whom they no longer live. When the trainer is seen as a peer, and training is person-centred, older people are more receptive to learning, exploring, and experimenting with technology. Although only six people were involved in the in-depth evaluation part of the study, voluntary training with the trainer in the absence of any funding continues even to this present time. The outcome of this research reinforces the potential for technology facilitated tiered connectivity to enhance the quality of life for older people living in regional and rural Australia.

[1]  N. Nicholson A Review of Social Isolation: An Important but Underassessed Condition in Older Adults , 2012, The Journal of Primary Prevention.

[2]  Guizzo Bs,et al.  [The software QSR Nvivo 2.0 in qualitative data analysis: a tool for health and human sciences researches]. , 2003 .

[3]  L. Chenoweth,et al.  Determining the efficacy of Dementia Care Mapping as an outcome measure and a process for change: A pilot study , 2007, Aging & mental health.

[4]  W. Markesbery,et al.  Healthy ageing in the Nun Study: definition and neuropathologic correlates. , 2007, Age and ageing.

[5]  Oliver K. Burmeister What Seniors Value About Online Community , 2012, J. Community Informatics.

[6]  B. Hanratty,et al.  Loneliness, isolation and the health of older adults: do we need a new research agenda? , 2012, Journal of the Royal Society of Medicine.

[7]  Tomoko Kanayama,et al.  Ethnographic Research on the Experience of Japanese Elderly People Online , 2003, New Media Soc..

[8]  K. J. Miller,et al.  Smart technologies to enhance social connectedness in older people who live at home , 2014, Australasian journal on ageing.

[9]  S. Andrew,et al.  Facing a new frontier: safety in cyberspace and challenges for nursing. , 2012, Journal of psychosocial nursing and mental health services.

[10]  Jeni Warburton,et al.  Building social capital among rural, older Australians through information and communication technologies: A review article , 2013, Australasian journal on ageing.

[11]  Ian Hughes,et al.  Internet Technology and Social Capital: How the Internet Affects Seniors' Social Capital and Wellbeing , 2008, J. Comput. Mediat. Commun..

[12]  Encouraging public Internet use by older people: a comparative study of city and rural areas , 1997 .

[13]  Rebecca Genoe,et al.  Moving beyond patient and client approaches: Mobilizing ‘authentic partnerships’ in dementia care, support and services , 2012 .

[14]  Mark Notess,et al.  Online learning for seniors: barriers and opportunities , 2007, ELERN.

[15]  Oliver K. Burmeister,et al.  Virtuality Improves the Well Being of Seniors through Increasing Social Interaction , 2010, HCC.

[16]  C. Davies,et al.  Forced into exile: the traumatising impact of rural aged care service inaccessibility. , 2012, Rural and remote health.

[17]  David Robinson,et al.  Building social capital , 2002 .

[18]  B. McCormack,et al.  Person-centred care. , 2008, Nursing management.

[19]  Panayiotis Zaphiris,et al.  Older adults' perceptions and experiences of online social support , 2009, Interact. Comput..

[20]  Jeanie Cockell,et al.  Appreciative Inquiry in Higher Education: A Transformative Force , 2012 .

[21]  Jennifer Preece,et al.  A multilevel analysis of sociability, usability, and community dynamics in an online health community , 2005, TCHI.

[22]  David A. Snowdon,et al.  Healthy Aging and Dementia: Findings from the Nun Study , 2003, Annals of Internal Medicine.

[23]  Andrew Steptoe,et al.  Loneliness, social isolation, and behavioral and biological health indicators in older adults. , 2011, Health psychology : official journal of the Division of Health Psychology, American Psychological Association.

[24]  Bo Xie,et al.  The mutual shaping of online and offline social relationships , 2008, Inf. Res..

[25]  Keith N. Hampton,et al.  Neighboring in Netville: How the Internet Supports Community and Social Capital in a Wired Suburb , 2003 .

[26]  K. Wright Computer‐mediated support groups: An examination of relationships among social support, perceived stress, and coping strategies , 1999 .

[27]  L. Worrall,et al.  An evaluation of the keep on talking program for maintaining communication skills into old age , 1998 .

[28]  Steve Roberts,et al.  Accessible e-commerce: crossing the digital generation gap , 2002 .

[29]  Oliver K. Burmeister,et al.  Ethical telehealth design for users with dementia , 2015 .

[30]  L. Sielski Comment: A REHEARSAL FOR RETIREMENT , 1981 .

[31]  A. Steptoe,et al.  Social isolation and loneliness , 2012 .

[32]  Peter Gregor,et al.  Computer use has no demonstrated impact on the well-being of older adults , 2006, Int. J. Hum. Comput. Stud..

[33]  Bo Xie,et al.  Using the Internet for Offline Relationship Formation , 2007 .

[34]  Bo Xie,et al.  Older Adults and Political Participation on the Internet: A Cross-cultural Comparison of the USA and China , 2008, Journal of cross-cultural gerontology.