The IoT and Unpacking the Heffalump’s Trunk

In this paper we highlight design challenges that the Internet of Things (IoT) poses in relation to two of the guiding design paradigms of our time; Privacy by Design (PbD) and Human Centered Design (HCD). The terms IoT, PbD, and HCD are both suitcase terms, meaning that they have a variety of meanings packed within them. Depending on how the practices behind the terms are applied, notwithstanding their well-considered foundations, intentions, and theory, we explore how PbD and HCD can, if not considered carefully, become Heffalump traps and hence act in opposition to the very challenges they seek to address. In response to this assertion we introduce Object Oriented Ontology (OOO) and experiment with its theoretical framing order to articulate possible strategies for mitigating these challenges when designing for the Internet of Things.

[1]  Donald A. Norman,et al.  Human-centered design considered harmful , 2005, INTR.

[2]  Susan Gasson,et al.  HUMAN-CENTERED VS. USER-CENTERED APPROACHES TO INFORMATION SYSTEM DESIGN , 2003 .

[3]  Peter Schaar,et al.  Privacy by Design , 2010 .

[4]  T. Fisher Research in art and design - an un-discipline , 2006 .

[5]  A. Cavoukian Privacy by Design: Origins, Meaning, and Prospects for Assuring Privacy and Trust in the Information Era , 2012 .

[6]  Monica M. C. Schraefel,et al.  The internet of things , 2017, Interactions.

[7]  James Auger,et al.  Speculative design: crafting the speculation , 2013, Digit. Creativity.

[8]  Sarah Spiekermann,et al.  The challenges of privacy by design , 2012, Commun. ACM.

[9]  James Pierce,et al.  Dark Clouds, Io&#!+, and [Crystal Ball Emoji]: Projecting Network Anxieties with Alternative Design Metaphors , 2017, Conference on Designing Interactive Systems.

[10]  Anthony Dunne,et al.  Speculative Everything: Design, Fiction, and Social Dreaming , 2013 .

[11]  Joseph Lindley,et al.  Anticipatory Ethnography: Design Fiction as an Input to Design Ethnography , 2014 .

[12]  Ron Wakkary,et al.  Morse Things: A Design Inquiry into the Gap Between Things and Us , 2017, Conference on Designing Interactive Systems.

[13]  Joseph Lindley,et al.  Internet of Things: realising the potential of a trusted smart world , 2018 .

[14]  Vinton G. Cerf Computer science revisited , 2012, CACM.

[15]  Joseph Lindley,et al.  Why the Internet of Things needs Object Orientated Ontology , 2017 .

[16]  Paul J. Ennis,et al.  The Meillassoux Dictionary , 2014 .

[17]  William W. Gaver What should we expect from research through design? , 2012, CHI.

[18]  Simon Kasif,et al.  Human Centered Systems in the Perspective of Organizational and Social Informatics , 2019 .

[19]  Timo Jokela,et al.  The standard of user-centered design and the standard definition of usability: analyzing ISO 13407 against ISO 9241-11 , 2003, CLIHC '03.

[20]  Cameron Tonkinwise,et al.  How We Intend to Future: Review of Anthony Dunne and Fiona Raby, Speculative Everything: Design, Fiction, and Social Dreaming , 2014 .

[21]  Nigel Bevan How You Could Benefit from Using ISO Standards , 2015, CHI Extended Abstracts.

[22]  I. Fischer Hertzian Tales Electronic Products Aesthetic Experience And Critical Design , 2016 .

[23]  Oliver Bates,et al.  The Limits of HCD: Reimagining the Anthropocentricity of ISO 9241-210 , 2017, LIMITS.

[24]  Nico MacDonald,et al.  Beyond human centered design? , 2004, DIS '04.

[25]  Anne Oeldorf-Hirsch,et al.  The Biggest Lie on the Internet: Ignoring the Privacy Policies and Terms of Service Policies of Social Networking Services , 2020 .

[26]  Joseph Lindley,et al.  Back to the future: 10 years of design fiction , 2015, BCS HCI.

[27]  Privacy by design in big data , 2015 .

[28]  Levi R. Bryant The Democracy of Objects , 2011 .

[29]  Miriam Sturdee,et al.  Design fiction as world building , 2017 .

[30]  Joseph Giacomin,et al.  What Is Human Centred Design? , 2014 .

[31]  A. Cavoukian Operationalizing Privacy by Design: A Guide to Implementing Strong Privacy Practices , 2012 .

[32]  Stuart S. Shapiro,et al.  Privacy by design , 2010, Commun. ACM.

[33]  Joseph Lindley,et al.  Informed by Design , 2018, IoT 2018.

[34]  I. Bogost Alien Phenomenology, or What It’s Like to Be a Thing , 2012 .

[35]  Lucy Suchman,et al.  Human-Machine Reconfigurations: Plans and Situated Actions , 2006 .

[36]  M. Steen Tensions in human-centred design , 2011 .

[37]  Cacm Staff,et al.  Operationalizing privacy by design , 2012 .