NYSERDA's Multifamily Performance Program: Rounding the First Turn

In 2007, NYSERDA combined a number of multifamily energy efficiency programs into one to better address the needs of the multifamily sector. The resulting Multifamily Performance Program was released to positive reactions from multifamily owners and developers as well as the efficiency market. The Program has since won an ACEEE Exemplary Program Award as well as an Environmental Business Journal Business Achievement Award. This paper highlights the first-year experiences gained from designing and rolling out this unique and comprehensive program and concludes with a summary of Program accomplishments to date. For each of the major design components of the program, the paper describes the issues that arose during program design and launch so that the lessons learned can be applied to other similar programs. The program design components include: