Capturing reflexivity modes in IS: A critical realist approach

Critical realism is a subject of growing interest in the IS literature. This article aims at implementing a critical realist framework: Archer [Archer, M. (2003). Structure, agency and the internal conversation. Cambridge: Cambridge University Press] internal conversation theory. As a contemporary sociologist, Archer suggests both a general vision of social practice and a typology of reflexivity modes. Her multilayered framework could be extremely useful in overcoming a current limitation in IS: the weakness of reflexivity modeling. Indeed, though much research sheds light on the structure-action relationship, it does not illuminate users' biographical realms and reflexivities. In consequence, some genuine motives in ICT-related practices remain poorly understood. To address this deficiency, this article applies Archer's framework to an IS environment through a meta-analysis of interviews. Results partially confirm the relevance of internal conversation theory and its potential added value to the study of ICT-mediated interactions. A further reflexivity mode and possible re-organizations of the Archer framework are also proposed.