필리핀 교사와 전화영어 영어 수업과정에서의의미협상과 의사소통 장애요인에 대한 연구

The purpose of the study was to analyze the factors causing communication breakdown in phone English class between Philippine English teachers and Korean EFL learners. Four college university students’10 week phone English conversation transcripts and focused group interview were analyzed for the study. According to research results, students’ lack of listening ability and vocabulary knowledge were identified as the major factors causing communication breakdown. In terms of teacher factors, teachers’ lack of listening skills and background knowledge about the Korean context were revealed as the major factors causing the communication breakdown. According to the research results, the frequency of communication breakdown caused by student factors were higher than that of teacher factors, but the communication breakdown caused by teacher factors tend to lead more non-understanding between teachers and students regardless of their negotiating efforts. This research results indicate that teachers should be more conscious of how to eliminate the teacher factors causing communication breakdown during phone English class. The desirable teacher training and teaching methods for phone English class were suggested based on research results.