Selection process of sustainable production indicators using eco-quality function deployment

Sustainable production has to become a necessity for all industries for last decades. While the industry has to improve the quality of the product, they also need to consider three essential indicators (economic, social and environment). To concern for sustainable production, there are many indicators that can be set. Every industry may have different indicators with others depends on their policy, goal, and circumstances. The objective of this research is to propose a practical approach to determine appropriate sustainable production indicators. The selection process of sustainable production indicators will be challenging. The proposed method used a framework of eco-quality function deployment. The construction of house of quality in this concept is derived from three main perspectives of sustainable development such as, economic, social and environment. The assessment of eco-quality function deployment involves expert judgments. The linguistic terms in fuzzy concept is applied. The result showed that the combination of fuzzy eco-QFD could be a useful tool for the selection process of sustainable production indicators that is flexible enough to be modified and can accommodate many varieties of indicators.