Implications of the competing values framework for management information systems

Problems with evaluating management information systems' (MIS) effectiveness are due to the lack of an MIS effectiveness theory. This article draws on the Competing Values Framework to develop a framework of MIS effectiveness which links MIS characteristics to organizational effectiveness via management activity support. This framework is based in both organizational and MIS literatures and is corroborated by cognitive maps of recognized MIS experts. The framework is then used to gain a better understanding of the MIS effectiveness construct and thus to provide guidance for evaluating MIS effectiveness. © 1993 by John Wiley & Sons, Inc.

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