论文信息 - Integrating Total Quality Management in the Adoption of New Technologies

Integrating Total Quality Management in the Adoption of New Technologies

Discusses how appropriate technologies can be selected in order to face the quality challenge. Identifies the multitude of factors that influence such selection and uses the analytic hierarchy process (AHP) and quality function deployment (QFD) to analyse the technology‐selection problem. Presents and considers a new philosophy of quality – strategic total quality management – in this selection process.

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