The report of the older people's inquiry into 'that bit of help'

The report focuses on how to involve older people alongside the professionals, as equals, in identifying what services they want and value. It notes that older people are able to take account of costs of service provision in an environment where resources are limited, and with this information they are able to prioritise the service provision which they require. A sound model is provided to ensure the central involvement of older people in prioritising valued services; the methods used would be easily transferred to local level. The chosen ‘baker’s dozen’ of small ways in which life can be made better for older people gives ideas of what services might be developed.