Social service robots in public and private environments

Research on service robots especially for health care or home assistant has been in growing interest during last decades. New solutions are needed to assist elderly people and personnel working in elderly houses or in hospitals. Demographic change as the population is aging will affect in other service domains as well. In the current paper, we describe a scalable service robot system designed for elderly people in private home environments but also for visitors in public environments in restaurants and expos. The designed system is consisting of Robosoft's Kompai service robot with a service menu with multimodal interaction methods.