Acoustic Problems and Their Solutions in a Typical Open-Plan Bank Office

One of the principal aspects of environmental ergonomics in open-plan offices is the acoustic comfort. Human factors/ergonomics experts should be able to evaluate these spaces in terms of their acoustic condition and propose optimal interventions. We examined the acoustic conditions of a typical open-plan bank office. The acoustic condition of the bank was not desirable, and the inappropriate design of the workstation partitions was one of the major acoustic problems in the bank. We proposed a practical approach for designing an optimal acoustic plan for the workstations and prioritized functional schemes to improve the acoustic conditions of the bank.