Natural Interaction in Spoken Dialogue Systems

This paper discusses challenges for building dialogue systems that would exhibit intelligent and natural interaction capabilities. While technological development leads us to construct systems that will be embedded in our environment and allow ubiquitous computing, there is simultaneously a need for more intelligent software which takes into account requirements for complex interaction: the users’ knowledge and intentions, variation in their viewpoints and interests, the context in which interaction takes place. Representation and processing of such knowledge is one of the important issues in dialogue systems research.