Evaluating Software Agent Quality: Measuring Social Ability and Autonomy

Research on agent-oriented software has been developed around different practical applications. The same cannot, however, be said about the development of measures to evaluate agent quality by its key characteristics. In some cases, there have been proposals to use and adapt measures from other paradigms, but no agent-related quality model has been investigated. As part of research into agent quality, this paper presents the evaluation of two key characteristics: social ability and autonomy. Additionally, we present some results for a case study on a multi-agent system.

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