Knowledge Management Systems: Theory and Practice

SECTION ONE: EXPERIENCES IN KMS PRACTICE. 1. Knowledge Management Systems: Issues, Challenges, and Benefits, (Maryam Alavi and Dorothy Leidner). 2. Sharing Tacit Knowledge: A Case Study at Volvo, (Dick Stenmark). 3. Knowledge Management in Virtual Organisations: Experiences at Sigma, (Birgit Lemken, Helge Kahler, and Markus Rittenbruch). 4. Managing Information Overload in the Health Sector: The WAX Active Library System, (Claire O?Brien, Rudolf Hanka, Iain Buchan and Heather Heathfield). 5. Knowledge Management In the Professions: A Study of IT Support in Law Firms, (Petter Gottschalk). SECTION TWO: DESIGNING ENTERPRISE KMS ARCHITECTURES. 6. A Multi-Layer Architecture for Knowledge Management Systems, (Ulrich Frank). 7. Managing Knowledge in Decentralized Heterogeneous Corporations, (Ulrike Baumoel, Reinhard Jung and Robert Winter). 8. Web-Based Knowledge Management Support for Document Collections, (Mark Ginsburg and Ajit Kambil). 9. Enterprise Information Structures for Active, Content - Sensitive Knowledge Delivery, (Andreas Abecker, Ansgar Bernardi, Knut Hinklemann, Michael Sintek). 10. Combining Data from Existing Company Sources: Architecture and Experiences, (Jari Vanhanen, Casper Lassenius and Kristian Rautiainen). SECTION THREE: IMPLEMENTING KM SOLUTIONS. 11. Knowledge Management: The Human Factor, (Jacky Swan, Maxine Robertson and Sue Newell). 12. Fundamentals of Implementing Data Warehousing in Organizations, (Pat Finnegan and David Sammon). 13. Barriers to Adoption of Organization Memories: Lessons from Industry, (Karma Sherif). 14. Understanding KM Solutions: The Evolution of Frameworks in Theory and Practice, (Clyde Holsapple and K.D. Joshi).