Anti-symmetric interface characteristics of reversible dual actions and its application to system design

This paper tries to characterize cognitive interface of interactions with the systems that do not divide people into users and non-users. From anti-symmetric characteristics of mobile phone and intenet/PC telecommunication, this paper draws a dynamic cognitive model based on reversible dual interactions, open and closed, with anti-symmetric interface characteristics. Closed (Open) interactions cause stronger (weaker) adaptations and telecommunication traffic biases, which implies stronger (weaker) divide of people into users and non-users. We present a concept work of information access system by incorporating the interface characteristics of open interactions into it.

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