Public Management Systems: Monitoring and Managing Government Performance

Introduction. I. AN OVERVIEW. 1. An Overview of Public Management Systems. II. INPUT-ORIENTED SYSTEMS. 2. Tracking Inputs: Financial Management Systems. III. OUTPUT-ORIENTED SYSTEMS. 3. Management by Objectives. 4. Political Effects of MBO. 5. Performance Monitoring Systems. 6. Further Topics in Performance Monitoring Systems. IV. LINKING MANAGEMENT SYSTEMS TO OTHER SYSTEMS. 7. Connecting Budgetary Systems to Management Systems. 9. Structure as a Management Tool: Links to Management Systems. 10. Connecting Productivity Improvement Efforts to Management Systems. V. INSTALLING MANAGEMENT SYSTEMS. 11. Installing Management Systems. Afterword: The Future of Management Systems. Glossary.