Crafting health care's future at kaiser permanente

Deep in the heart of an industrial park in San Leandro, CA, is an unassuming warehouse that could house anything consumable goods to pipe fittings. But open the doors and you find a technologically advanced living laboratory the Gareld Innovation Center which is part of Kaiser Permanente's integrated health care delivery system. The center brings together collaborative teams from across health care disciplines, including engineers, architects, technologists, physicians and nurses. Together, they're piloting innovative care solutions and developing a vision for what US health care might look like in the future. Dr Yan Chow is a director in the Innovation and Advanced Technology group at Kaiser Permanente. A physician with over two decades of primary care clinical experience, Dr Chow also has a keen interest in technology. He has founded several technology startups and is a software and database developer. He is co-inventor of ultrafast network storage technology with three US patents. His areas of expertise include health care IT innovation, telehealth, big data and analytics. Dr Chow spoke with MIT Sloan Management Review contributing editor Renee Boucher Ferguson about his work at the Gareld Innovation Center and the impact of data and analytics on the future of health care.