Usability of digital libraries: A study based on the areas of information science and human-computer-interaction

Purpose – The conception, planning and implementation of digital libraries, in any area of knowledge, demand innumerable studies in order to verify and guarantee their adequacy to the users' necessities. Such studies find methodological, conceptual and theoretical support in some areas of knowledge, such as human‐computer‐interaction (HCI) (usability studies, in particular) and information science (IS) (especially studies about users' necessities and behavior in information search and use). This research, therefore, intends to integrate concepts and techniques from these two areas, that is, to analyze the usability of the InfoHab digital library, having as theoretical base the constructivist model of user study proposed by Carol Kuhlthau and the criteria of usability established by Jacob Nielsen.Design/methodology/approach – In order to do so, a qualitative study with six users with different levels of academic formation and experience in the use of recovery systems was developed. Data were collected thro...

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