Human Resource Flexibility as a Mediating Variable Between High Performance Work Systems and Performance

Much of the human resource management literature has demonstrated the impact of high performance work systems (HPWS) on organizational performance. A new generation of studies is emerging in this literature that recommends the inclusion of mediating variables between HPWS and organizational performance. The increasing rate of dynamism in competitive environments suggests that measures of employee adaptability should be included as a mechanism that may explain the relevance of HPWS to firm competitiveness. On a sample of 226 Spanish firms, the study's results confirm that HPWS influences performance through its impact on the firm's human resource (HR) flexibility.

[1]  C. Paradis,et al.  All for One, or One for All? , 2007 .

[2]  K. Law,et al.  High-Performance Human Resource Practices, Citizenship Behavior, and Organizational Performance: A Relational Perspective , 2007 .

[3]  Guy Paré,et al.  The Influence of High-Involvement Human Resources Practices, Procedural Justice, Organizational Commitment, and Citizenship Behaviors on Information Technology Professionals' Turnover Intentions , 2007 .

[4]  Mark A. Huselid,et al.  Strategic Human Resources Management: Where Do We Go From Here? , 2006 .

[5]  Pawan S. Budhwar,et al.  Human resource management systems and organizational performance: a test of a mediating model in the Greek manufacturing context , 2006 .

[6]  S. Frenkel,et al.  Managing people where people really matter: the management of human resources in biotech companies , 2006 .

[7]  Stephen Wood,et al.  The reality of flexible work systems in Britain , 2006 .

[8]  Felipe Hernández Perlines,et al.  Análisis de la estrategia de negocio y de la integración de la función de personal en el proceso estratégico como moderadoras de la efectividad de los sistemas ideales de Recursos Humanos , 2006 .

[9]  I. K. Boluda,et al.  Evaluación y control de la fuerza de ventas: análisis exploratorio , 2006 .

[10]  J. M. G. Falcón,et al.  RETRIBUCIÓN VARIABLE PARA EQUIPOS DE VENTAS: ¿ES LA TEORÍA DE COSTES DE TRANSACCIÓN UN MARCO VÁLIDO PARA DISEÑAR SISTEMAS DE INCENTIVOS EFICACES? , 2006 .

[11]  M. Velde,et al.  Relationships of Functional Flexibility with Individual and Work Factors , 2005 .

[12]  D. Gibson,et al.  The Effects of Flexibility in Employee Skills, Employee Behaviors, and Human Resource Practices on Firm Performance , 2005 .

[13]  Jeff Ericksen,et al.  In pursuit of marketplace agility: Applying precepts of self-organizing systems to optimize human resource scalability , 2005 .

[14]  M. Sheehan,et al.  Business strategy, human resources, labour market flexibility and competitive advantage , 2005 .

[15]  D. Challis,et al.  Impact of technological, organizational and human resource investments on employee and manufacturing performance: Australian and New Zealand evidence , 2005 .

[16]  Thomas N. Ingram,et al.  Future Themes in Sales and Sales Management: Complexity, Collaboration, and Accountability , 2004 .

[17]  Scott A. Snell,et al.  Human Resource Configurations, Intellectual Capital, and Organizational Performance. , 2004 .

[18]  Corinne M. Karuppan Strategies to foster labor flexibility , 2004 .

[19]  R. Valle,et al.  Human resources management in Spain: is it possible to speak of a typical model? , 2004 .

[20]  Sophia V. Marinova,et al.  JUSTICE CLIMATE AS A MISSING LINK FOR THE RELATIONSHIP BETWEEN HIGH INVESTMENT HRM SYSTEMS AND OCBS. , 2004 .

[21]  Barry A. Colbert,et al.  The Complex Resource-Based View: Implications for Theory and Practice in Strategic Human Resource Management , 2004 .

[22]  R. Sanchez Understanding competence-based management: Identifying and managing five modes of competence , 2004 .

[23]  M. Rönnmar The managerial prerogative and the employee's duty to work: a comparative study of functional flexibility in working life , 2004 .

[24]  P. Marginson,et al.  Regulating external and internal forms of flexibility at local level: five European regions compared , 2004 .

[25]  H. Liao,et al.  A MULTILEVEL INVESTIGATION OF FACTORS INFLUENCING EMPLOYEE SERVICE PERFORMANCE AND CUSTOMER OUTCOMES , 2004 .

[26]  Peter Cappelli,et al.  External Churning and Internal Flexibility: Evidence on the Functional Flexibility and Core-Periphery Hypotheses , 2004 .

[27]  Charles F. Dolan THE EFFECTS OF FLEXIBILITY IN EMPLOYEE SKILLS , EMPLOYEE BEHAVIORS , AND HR PRACTICES ON FIRM PERFORMANCE FORTHCOMING IN JOURNAL OF MANAGEMENT , 2004 .

[28]  Mónica Ordiz Fuertes Análisis de la efectividad de las prácticas de recursos humanos en la empresa española , 2004 .

[29]  Carl F. Fey,et al.  The effect of human resource management practices on Japanese MNC subsidiary performance: a partial mediating model , 2003 .

[30]  Riki Takeuchi,et al.  Employment Flexibility and Firm Performance: Examining the Interaction Effects of Employment Mode, Environmental Dynamism, and Technological Intensity , 2003 .

[31]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[32]  Michael Riley,et al.  Beyond efficiency: some By-products of functional flexibility , 2003 .

[33]  R. N. Anantharaman,et al.  Impact of people management practices on organizational performance: analysis of a causal model , 2003 .

[34]  Patrick M. Wright,et al.  The impact of HR practices on the performance of business units , 2003 .

[35]  Kimberly A. Wrenn,et al.  Beliefs about ‘improvability’ of career‐relevant skills: relevance to job/task analysis, competency modelling, and learning orientation , 2003 .

[36]  L. Dyer,et al.  Crafting a human resource strategy to Foster organizational agility: a case study , 2001, IEEE Engineering Management Review.

[37]  L. Dyer,et al.  Dynamic Organizations: Achieving Marketplace And Organizational Agility With People , 2003 .

[38]  J. M. Pérez Influencia de los sistemas de gestión de recursos humanos sobre los resultados organizativos percibidos: un análisis de la industria manufacturera española , 2003 .

[39]  Sharon K. Parker,et al.  Proactivity and Innovation: Promoting a New Workforce for the New Workplace , 2003 .

[40]  Next Generation SHRM Research: From Covariation to Causation , 2003 .

[41]  Sergio Román,et al.  The effects of sales training on sales force activity , 2002 .

[42]  J. M. Paterson,et al.  The measurement of organizational justice in organizational change programmes: A reliability, validity and context‐sensitivity assessment , 2002 .

[43]  Sami Kara,et al.  The role of human factors in flexibility management: A survey , 2002 .

[44]  J. Lapidus Manufacturing Advantage: Why High Performance Work Systems Pay Off , 2002 .

[45]  David P. Lepak,et al.  Examining the Human Resource Architecture: The Relationships Among Human Capital, Employment, and Human Resource Configurations , 2002 .

[46]  Timothy B. Palmer,et al.  The Role of Sampling in Strategic Management Research on Performance: A Two-Study Analysis , 2002 .

[47]  Rosemary L. Batt,et al.  MANAGING CUSTOMER SERVICES: HUMAN RESOURCE PRACTICES, QUIT RATES, AND SALES GROWTH , 2002 .

[48]  Neil Conway,et al.  Communicating the psychological contract: an employer perspective , 2002 .

[49]  Rossano Eusebio,et al.  Innovación tecnológica y resultado exportador: un análisis empírico aplicado al sector textil-confección español , 2002 .

[50]  Simon S. K. Lam,et al.  Relationship between organizational justice and employee work outcomes: a cross‐national study , 2002 .

[51]  Steve Williams,et al.  Justice and Organizational Citizenship Behavior Intentions: Fair Rewards Versus Fair Treatment , 2002, The Journal of social psychology.

[52]  Alan J. Dubinsky,et al.  The Role of Environmental Turbulence, Readiness for Change, and Salesperson Learning in the Success of Sales Force Change , 2002 .

[53]  T. Wall,et al.  The New Workplace , 2002 .

[54]  A. J. V. Jover Relación entre flexibilidad y desempeño organizativo: una aproximación desde la perspectiva de la gestión de la calidad total , 2002 .

[55]  Alan Felstead,et al.  Employer Policies and Organizational Commitment in Britain 1992–97 , 2001 .

[56]  A. Kalleberg Organizing Flexibility: The Flexible Firm in a New Century , 2001 .

[57]  J. Michie,et al.  Labour Market Flexibility, Human Resource Management and Corporate Performance , 2001 .

[58]  Sharon K. Parker,et al.  SEEING ANOTHER VIEWPOINT: ANTECEDENTS AND OUTCOMES OF EMPLOYEE PERSPECTIVE TAKING , 2001 .

[59]  Ellen M. Whitener,et al.  Do “high commitment” human resource practices affect employee commitment? A cross-level analysis using hierarchical linear modeling , 2001 .

[60]  A. Hakstian,et al.  Improving salesforce performance: A meta-analytic investigation of the effectiveness and utility of personnel selection procedures and training interventions. , 2001 .

[61]  Gil Preuss,et al.  Manufacturing Advantage: Why High-Performance Work Systems Pay Off , 2001 .

[62]  J. Guthrie High-Involvement Work Practices, Turnover, and Productivity: Evidence from New Zealand , 2001 .

[63]  Paul Edwards,et al.  High-involvement work systems and performance outcomes: the strength of variable, contingent and context-bound relationships , 2001 .

[64]  Petra de Saá Pérez,et al.  El sistema de recursos humanos y el desarrollo de capacidades organizativas: una aplicación empírica en el sector de las cajas de ahorros españolas , 2001 .

[65]  Timothy M. Gardner,et al.  HR Practices and Customer Satisfaction: The Mediating Link of Commitment , 2001 .

[66]  Dora Scholarios,et al.  Employees and High-PerformanceWork Systems:Testinginside the Black Box , 2000 .

[67]  Patrick M. Wright,et al.  Measurement error in research on human resources and firm performance: How much error is there and how does it influence effect size estimates? , 2000 .

[68]  Brian E. Becker,et al.  COMMENT ON “MEASUREMENT ERROR IN RESEARCH ON HUMAN RESOURCES AND FIRM PERFORMANCE: HOW MUCH ERROR IS THERE AND HOW DOES IT INFLUENCE EFFECTSIZE ESTIMATES?” by GERHART, WRIGHT, MC MAHAN, AND SNELL , 2000 .

[69]  Chris Brewster,et al.  Labor flexibility and firm performance , 2000 .

[70]  Wes McGregor Preparing for an uncertain future , 2000 .

[71]  Eric M. Olson,et al.  Strategy type and performance : The influence of sales force management , 2000 .

[72]  D. Campbell The proactive employee: Managing workplace initiative , 2000 .

[73]  E. Pulakos,et al.  Adaptability in the workplace: development of a taxonomy of adaptive performance. , 2000, The Journal of applied psychology.

[74]  S. Parker From Passive to Proactive Motivation: The Importance of Flexible Role Orientations and Role Breadth Self‐efficacy , 2000 .

[75]  Peter Boxall,et al.  Strategic human resource management: where have we come from and where should we be going? , 2000 .

[76]  James S. Boles,et al.  Relationship selling behaviors: antecedents and relationship with performance , 2000 .

[77]  A. Pavlovskaya,et al.  The effect of human resource management practices on firm performance in Russia , 2000 .

[78]  David T. Wilson Deep Relationships: The Case of the Vanishing Salesperson , 2000 .

[79]  Patrick M. Wright,et al.  Theoretical and Empirical Challenges in Studying: The HR Practice - Firm Performance Relationship , 2000 .

[80]  Shimon Dolan,et al.  Business strategy, work processes and human resource training: are they congruent? , 2000 .

[81]  A. Kalleberg,et al.  Book Review , 2001 .

[82]  Michael J. Burke,et al.  An examination of service-related antecedents to retail store performance , 1999 .

[83]  Hettie A. Richardson,et al.  The Impact of High Involvement Work Processes on Organizational Effectiveness , 1999 .

[84]  Karen Shire,et al.  On the Front Line: Organization of Work in the Information Economy , 1999 .

[85]  Maria L. Kraimer,et al.  Proactive personality and career success. , 1999, The Journal of applied psychology.

[86]  Jannes Slomp,et al.  Functional flexibility and team performance , 1999 .

[87]  Marcie A. Cavanaugh,et al.  Antecedents and consequences of relational components of the new psychological contract , 1999 .

[88]  Barton A. Weitz,et al.  Personal selling and sales management: A relationship marketing perspective , 1999 .

[89]  Bradley L. Kirkman,et al.  Beyond Self-Management: Antecedents and Consequences of Team Empowerment , 1999 .

[90]  H. Volberda Building the Flexible Firm , 1999 .

[91]  Greg W. Marshall,et al.  The Current State of Sales Force Activities , 1999 .

[92]  Andrew Neal,et al.  Technology and performance , 1999 .

[93]  Patrick M. Wright,et al.  The role of human resource practices in petro-chemical refinery performance , 1999 .

[94]  A. Booth,et al.  Training and Labour Market Flexibility: Is There a Trade‐off? , 1998 .

[95]  Jeffrey Katz Building the Flexible Firm: How to Remain Competitive , 1998 .

[96]  Barbara W. Keats,et al.  Navigating in the new competitive landscape: Building strategic flexibility and competitive advantage in the 21st century , 1998 .

[97]  Rüdiger Kabst,et al.  Functional flexibility: merely reacting or acting strategically? , 1998 .

[98]  John E. Delery Issues of fit in strategic human resource management: Implications for research , 1998 .

[99]  A. van den Beukel,et al.  Multifunctionality: Driving and constraining forces , 1998 .

[100]  Michael Ahearne,et al.  Some Possible Antecedents and Consequences of In-Role and Extra-Role Salesperson Performance , 1998 .

[101]  Donald J. Campbell,et al.  Merit pay, performance appraisal, and individual motivation: An analysis and alternative , 1998 .

[102]  Henk W. Volberda,et al.  Building the Flexible Firm: How to Remain Competitive , 1998 .

[103]  Paul Sparrow,et al.  The Pursuit of Multiple and Parallel Organizational Flexibilities: Reconstituting Jobs , 1998 .

[104]  L. Dyer,et al.  From Human Resource Strategy to Organizational Effectiveness: Lessons from Research on Organizational Agility , 1998 .

[105]  Brian E. Becker,et al.  HIGH PERFORMANCE WORK SYSTEMS AND FIRM PERFORMANCE : A SYNTHESIS OF RESEARCH AND MANAGERIAL IMPLICATIONS , 1998 .

[106]  Patrick M. Wright,et al.  Toward a Unifying Framework for Exploring Fit and Flexibility in Strategic Human Resource Management , 1998 .

[107]  L. Porter,et al.  Alternative Approaches to the Employee-Organization Relationship: Does Investment in Employees Pay Off? , 1997 .

[108]  G. Holmbeck Toward terminological, conceptual, and statistical clarity in the study of mediators and moderators : examples from the child-clinical and pediatric psychology literatures , 1997 .

[109]  Mary A. Fristad,et al.  Use and abuse of the Children's Depression Inventory. , 1997, Journal of consulting and clinical psychology.

[110]  Ron Sanchez,et al.  Preparing for an Uncertain Future: Managing Organizations for Strategic Flexibility , 1997 .

[111]  D. Guest Human resource management and performance: a review and research agenda , 1997 .

[112]  A. Lockwood,et al.  Strategies and measurement for workforce flexibility: an application of functional flexibility in a service setting , 1997 .

[113]  A. Booth,et al.  Performance-Related Pay , 1997 .

[114]  Mark A. Huselid,et al.  Technical and Strategic Human Resource Management Effectiveness as Determinants of Firm Performance , 1997 .

[115]  G. Holmbeck Toward terminological, conceptual, and statistical clarity in the study of mediators and moderators: examples from the child-clinical and pediatric psychology literatures. , 1997, Journal of consulting and clinical psychology.

[116]  T. Wotruba The transformation of industrial selling: Causes and consequences , 1996 .

[117]  John E. Delery,et al.  Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions , 1996 .

[118]  David P. Lepak,et al.  Human Resource Management, Manufacturing Strategy, and Firm Performance , 1996 .

[119]  Mark A. Huselid,et al.  The Impact of Human Resource Management Practices on Perceptions of Organizational Performance , 1996 .

[120]  B. Gerhart,et al.  The Impact of Human Resource Management on Organizational Performance: Progress and Prospects , 1996 .

[121]  Rita Gunther McGrath,et al.  IMPROVING LABOR PRODUCTIVITY: HUMAN RESOURCE MANAGEMENT POLICIES DO MATTER , 1996 .

[122]  Raymond A. Noe,et al.  Is career management related to employee development and performance , 1996 .

[123]  Heinz-Josef Tüselmann Progress towards greater labour flexibility in Germany: The impact of recent reforms , 1996 .

[124]  Michael Frese,et al.  Personal initiative at work: Differences between East and West Germany , 1996 .

[125]  S. Wood High Commitment Management and Payment Systems , 1996 .

[126]  Casey Ichniowski,et al.  The Effects of Human Resource Management Practices on Productivity , 1995 .

[127]  L. Dyer,et al.  Human resource strategies and firm performance: what do we know and where do we need to go? , 1995 .

[128]  Patrick M. Wright,et al.  Matches Between Human Resources and Strategy Among Ncaa Basketball Teams , 1995 .

[129]  J. Michael Crant,et al.  The Proactive Personality Scale and objective job performance among real estate agents. , 1995 .

[130]  Robert Folger,et al.  The Role Justice Plays in Organizational Change , 1995 .

[131]  Mark A. Huselid The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance , 1995 .

[132]  John Paul MacDuffie,et al.  Do U.S. Firms Invest Less in Human Resources?: Training in the World Auto Industry , 1995 .

[133]  S. Wood,et al.  CAN WE SPEAK OF A HIGH COMMITMENT MANAGEMENT ON THE SHOP FLOOR , 1995 .

[134]  John Paul Macduffie Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry , 1995 .

[135]  Augustine A. Lado,et al.  Human Resource Systems and Sustained Competitive Advantage: A Competency-Based Perspective , 1994 .

[136]  Jeffrey B. Arthur,et al.  Effects of human resource systems on manufacturing performance and turnover , 1994 .

[137]  Abagail McWilliams,et al.  Human resources and sustained competitive advantage: a resource-based perspective , 1994 .

[138]  R. Bagozzi Principles of marketing research , 1994 .

[139]  E. Lawler From job-based to competency-based organizations , 1994 .

[140]  Robert E. Hoskisson,et al.  BOARD OF DIRECTOR INVOLVEMENT IN RESTRUCTURING: THE EFFECTS OF BOARD VERSUS MANAGERIAL CONTROLS , 1993 .

[141]  Gustavo Stubrich The Fifth Discipline: The Art and Practice of the Learning Organization , 1993 .

[142]  S. Parker,et al.  Correlates of Employee Attitudes Toward Functional Flexibility , 1993 .

[143]  Peter M. Senge,et al.  Transforming the practice of management , 1993 .

[144]  P. Schoemaker,et al.  Strategic assets and organizational rent , 1993 .

[145]  S. Snell,et al.  Integrated Manufacturing and Human Resource Management: A Human Capital Perspective , 1992 .

[146]  Herbert A. Simon,et al.  Altruism and Economics , 1992 .

[147]  J. Arthur The Link between Business Strategy and Industrial Relations Systems in American Steel Minimills , 1992 .

[148]  Robert H. Moorman,et al.  Relationship between organizational justice and organizational citizenship behaviors : do fairness perceptions influence employee citizenship ? , 1991 .

[149]  J. Barney Firm Resources and Sustained Competitive Advantage , 1991 .

[150]  R. Walton,et al.  From Control to Commitment in the Workplace: In Factory after Factory, There Is a Revolution Under Way in the Management of Work. Readings on Labor-Management Relations. , 1991 .

[151]  Casey Ichniowski,et al.  Human Resource Management Systems and the Performance of U.S. Manufacturing Businesses , 1990 .

[152]  J. Cordery Multi‐skilling: A Discussion of Proposed Benefits of New Approaches to Labour Flexibility within Enterprises , 1989 .

[153]  Peter M. Bentler,et al.  EQS : structural equations program manual , 1989 .

[154]  D. Guest HUMAN RESOURCE MANAGEMENT AND INDUSTRIAL RELATIONS[1] , 1987 .

[155]  P. M. Podsakoff,et al.  Self-Reports in Organizational Research: Problems and Prospects , 1986 .

[156]  D. A. Kenny,et al.  The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. , 1986, Journal of personality and social psychology.

[157]  B. Wernerfelt,et al.  A Resource-Based View of the Firm , 1984 .

[158]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[159]  W. Hogan,et al.  A THEORY OF THE GROWTH OF THE FIRM , 1961 .