Dialectic Antidotes to Critics of the Technology Acceptance Model: Conceptual, Methodological, and Replication Treatments for Behavioural Modelling in Technology-Mediated Environments

The technology acceptance model (TAM) is a prominent and parsimonious conceptual lens that is often applied for behavioural modelling in technology-mediated environments. However, TAM has received a great deal of criticism in recent years. This article aims to address some of the most pertinent issues confronting TAM through a rejoinder that offers dialectic antidotes—in the form of conceptual, methodological, and replication treatments—to support the continued use of TAM to understand the peculiarities of user interactions with technology in technology-mediated environments. In doing so, this article offers a useful response to a common but often inadequately answered question about how TAM can continue to be relevant for behavioural modelling in contemporary technology-mediated environments.

[1]  Darryl Coulthard,et al.  Publication Anxiety, Quality, and Journal Rankings: Researcher Views , 2016, Australas. J. Inf. Syst..

[2]  L. Stoel,et al.  Consumer e-shopping acceptance: Antecedents in a technology acceptance model , 2009 .

[3]  William R. King,et al.  A meta-analysis of the technology acceptance model , 2006, Inf. Manag..

[4]  John Ingham,et al.  Why do people use information technology? A critical review of the technology acceptance model , 2003, Inf. Manag..

[5]  Fred D. Davis.  A technology acceptance model for empirically testing new end-user information systems : theory and results , 1985 .

[6]  Mohammad Chuttur,et al.  Overview of the Technology Acceptance Model: Origins, Developments and Future Directions , 2009 .

[7]  Pervaiz K. Ahmed,et al.  Does power posing affect gerontechnology adoption among older adults? , 2017, Behav. Inf. Technol..

[8]  Fred D. Davis,et al.  A Model of the Antecedents of Perceived Ease of Use: Development and Test† , 1996 .

[9]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[10]  Weng Marc Lim.  A Post Publication Review of "Publication anxiety, quality, and journal rankings: Researchers views" , 2016, Australas. J. Inf. Syst..

[11]  Fred D. Davis.  Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[12]  Izak Benbasat,et al.  Quo vadis TAM? , 2007, J. Assoc. Inf. Syst..

[13]  Weng Marc Lim.  Enriching information science research through chronic disposition and situational priming: A short note for future research , 2015, J. Inf. Sci..

[14]  Charles D. Barrett.  Understanding Attitudes and Predicting Social Behavior , 1980 .

[15]  Fred D. Davis.  User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts , 1993, Int. J. Man Mach. Stud..

[16]  I. Ajzen,et al.  Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .

[17]  Fred D. Davis,et al.  A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies , 2000, Management Science.

[18]  Weng Marc Lim.  Antecedents and consequences of e-shopping: an integrated model , 2015, Internet Res..

[19]  Pearl Brereton,et al.  Does the technology acceptance model predict actual use? A systematic literature review , 2010, Inf. Softw. Technol..

[20]  Weng Marc Lim,et al.  E-shopping: an Analysis of the Technology Acceptance Model , 2012 .

[21]  Richard P. Bagozzi,et al.  The Legacy of the Technology Acceptance Model and a Proposal for a Paradigm Shift , 2007, J. Assoc. Inf. Syst..