Design Framework for Customizable Product-Service System

In order to support PSS (Product-Service System) customization in early design phase, Song and Sakao (2017) develop a modular design framework that involves design activities and methods. The framework includes five successive stages, i.e. requirements analysis, requirements specification, modularization, modular configuration and concept selection. The proposed design framework is module-based and can be adjusted flexibly according to the user needs. In addition, it takes advantage of some existing methods. An elevator PSS design case study shows the feasibility and potentials of the design framework and its associated design process to its broad usage in industry.

[1]  H. Meier,et al.  Industrial Product-Service Systems—IPS2 , 2010 .

[2]  J. Hauser,et al.  The House of Quality , 1988 .

[3]  Daniel Kindström,et al.  Development of industrial service offerings: a process framework , 2009 .

[4]  Felix T.S. Chan,et al.  Multi-objective configuration optimization for product-extension service , 2015 .

[5]  Roger Jianxin Jiao,et al.  Customizability analysis in design for mass customization , 2004, Comput. Aided Des..

[6]  Tomohiko Sakao,et al.  A QFD-centred design methodology for environmentally conscious product design , 2007 .

[7]  G. S. Alʹtshuller,et al.  The Innovation Algorithm:TRIZ, systematic innovation and technical creativity , 1999 .

[8]  San Myint.  A framework of an intelligent quality function deployment (IQFD) for discrete assembly environment , 2003, Comput. Ind. Eng..

[9]  Bashar Nuseibeh,et al.  Requirements engineering: a roadmap , 2000, ICSE '00.

[10]  Jan C. Aurich,et al.  Life cycle oriented design of technical Product-Service Systems , 2006 .

[11]  Fabiana Pirola,et al.  A Service Engineering framework to design and configure Product-Service Systems , 2013 .

[12]  A. Tukker.  Eight types of product–service system: eight ways to sustainability? Experiences from SusProNet , 2004 .

[13]  George Chryssolouris,et al.  Assembly system design and operations for product variety , 2011 .

[14]  Sami Kara,et al.  Toward integrated product and process life cycle planning—An environmental perspective , 2012 .

[15]  Xiuzhen Li,et al.  A Rough VIKOR-Based QFD for Prioritizing Design Attributes of Product-Related Service , 2016 .

[16]  Rajkumar Roy,et al.  A review of product–service systems design methodologies , 2012 .

[17]  Tim Cooper,et al.  Methodology for product-service system innovation. How to develop clean, clever and competitive strategies in companies [contributor and English language editor] , 2005 .

[18]  John K. Gershenson,et al.  Product modularity: Definitions and benefits , 2003 .

[19]  R. Roy.  Sustainable product-service systems , 2000 .

[20]  Karthik Ramani,et al.  Integrated Sustainable Life Cycle Design: A Review , 2010 .

[21]  S. Vandermerwe,et al.  Servitization of business : Adding value by adding services , 1988 .

[22]  Yong Se Kim,et al.  Product-Service System Design Processes and Cases , 2010 .

[23]  T S Baines,et al.  State-of-the-art in product-service systems , 2007 .

[24]  Rolf Dollevoet,et al.  Effect of the Longitudinal Contact Location on Vehicle Dynamics Simulation , 2016 .

[25]  E. Manzini.  Strategic design for sustainability: towards a new mix of products and services , 1999, Proceedings First International Symposium on Environmentally Conscious Design and Inverse Manufacturing.

[26]  Tomohiko Sakao,et al.  Service conflict identification and resolution for design of product-service offerings , 2016, Comput. Ind. Eng..

[27]  Thomas L. Saaty.  What is the analytic hierarchy process , 1988 .

[28]  Kalyanmoy Deb,et al.  A fast and elitist multiobjective genetic algorithm: NSGA-II , 2002, IEEE Trans. Evol. Comput..

[29]  Jahau Lewis Chen,et al.  The conflict-problem-solving CAD software integrating TRIZ into eco-innovation , 2004 .

[30]  Hubert Strauss,et al.  Innovation and productivity growth in the EU services sector , 2010 .

[31]  Wenyan Song,et al.  An integrated rough number-based approach to design concept evaluation under subjective environments , 2013 .

[32]  Xinguo Ming,et al.  An integrative framework for innovation management of product–service system , 2015 .

[33]  Tomohiko Sakao,et al.  A customization-oriented framework for design of sustainable product/service system , 2017 .

[34]  Xinguo Ming,et al.  Prioritising technical attributes in QFD under vague environment: a rough-grey relational analysis approach , 2014 .

[35]  Xinguo Ming,et al.  A rough set approach for evaluating vague customer requirement of industrial product-service system , 2013 .

[36]  Zhitao Xu,et al.  Modularizing product extension services: An approach based on modified service blueprint and fuzzy graph , 2015, Comput. Ind. Eng..

[37]  Paulo Augusto Cauchick Miguel,et al.  Product-service systems: a literature review on integrated products and services , 2013 .

[38]  Tomohiko Sakao,et al.  Creating service modules for customising product/service systems by extending DSM , 2017 .

[39]  Jan Marco Leimeister,et al.  Requirements Engineering for Product Service Systems , 2011, Bus. Inf. Syst. Eng..