Introduction Many developing countries face a huge challenge in expanding university education for a sizeable proportion of their population to meet the demands of the global knowledge economy. The state university system, currently the largest provider of university education in Sri Lanka, only has around 22 000 places a year for in-person (on campus) education (around 3% of the school leaving age cohort). The government of Sri Lanka investigated options for expanding university education and selected technology-mediated distance education as the preferred option due to perceptions of cost advantages and quality enhancement. Today, both state universities and private institutes offer e-learning to their students with a range of options from fully online delivery to blended or supplementary online delivery. An island-wide network of telecentres was established to provide access to e-learning for students who do not possess their own connectivity.
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