Higher productivity and a better place to work : practical ideas for owners and managers of small and medium-sized industrial enterprises : trainer'smanual

Based on analysis of owners' and managers' needs, this manual shows how to carry out training designed to improve productivity and working conditions in small and medium-sized enterprises. It encourages real shop-floor improvements based on local axperience and action learning. Forms, checklists and guides are included. An accompanying "Action Manual" is also available (ISBN 92-2-106409-3).