Contextualise! personalise! persuade!: a mobile HCI framework for behaviour change support systems

This paper presents a context-aware, personalised, persuasive (CPP) system design framework applicable to the sustainable transport field and other behaviour change support system domains. It operates on a situational, a user, and a target behaviour layer. Emphasis is placed on interlinking each layer's behaviour change factors for greater effectiveness. A prototype CPP system for more sustainable travel behaviour is introduced to demonstrate how the framework can be applied in practice.

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