The Motivations for Campus Portals Adoption in Saudi Government Universities

In Saudi Arabia, due to the solidity of the economic sector, the government has come up with a long plan to support the portalisation in many public and private organisations to improve the effectiveness and efficiency of administrative processes, improving support for decision making, eliminating bureaucracy, and improving quality of services whilst reducing operational costs. Many universities in Saudi Arabia have advocated to this trend in developing their campus portals (CPs). However, the literature is still missed out the exploration of different motivation factors for CPs adoption in Saudi universities. This empirical qualitative research revealed eight different motivation factors for CPs adoption in Saudi universities including: organisational, technological, educational, user expectations, geographic and administrative motivation, economic and environmental factors. While the results of this study can address the gap in knowledge in this regards, it is thought that the outcome of this research can also provide the decision makers in Saudi universities with better understanding of the issues surrounding CPs adoption.

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