Integrated delivery networks. Research guides system's vision of redesigned care delivery.

NETWORKS Wheaton Franciscan Services (WFS), Wheaton, IL, did not start out three years ago to redesign the way it delivers care, but that was the result when WFS introduced continuous quality improvement (CQI) training. As part of its CQI process, the organization answered three questions: Why do we exist? What do we want to become? What will guide us along the way? The result was a mission statement with broad implications for how the system should organize itself: "The Wheaton Franciscan System is committed to human and community development in ourselves and in health and shelter services."