CONFIGURABLE LOGISTICS PLATFORM TO HANDLE SUPPLY TURBULENCES - A CASE STUDY IN A FOCAL SUPPLY NETWORK

The paper exposes the coordination problem of focal supply networks that typically serve markets of customized mass products. For assessing and analyzing critical issues, a qualitative approach based on so-called turbulence patterns is proposed. We give the design principles and present in short the operation of a logistics platform that is aimed to provide means for handling objective turbulence factors and to eliminate the causes of subjective turbulences.