Information derivability analysis for quality assurance information management systems

Abstract Presently, international economic competition is increasing at a rapid rate. As a consequence, quality and productivity have become the two most critical issues for manufacturing companies. This paper proposes a specialized type of information system to upgrade quality control management practices and to take advantage of recent advances in manufacturing systems and information systems. It outlines some of the benefits and problems related to the development of a Quality Assurance Information Management System (QAIMS), and offers useful suggestions for the preliminary phases of the analysis and design of such a system. QAIMS is a computerized documentation and decision tool centered on quality-related activities. Equipped with a well designed QAIMS, management can reduce communication gaps and maximize interactions between and within all manufacturing and business entities. The QAIMS would help to incorporate consumer feedback in product design and manufacturing, quality control and maintenance, productivity improvements, and greater efficiencies in production and services. With a well-designed QAIMS, management can also make long-range strategic plans to compete effectively.