Marketing's reputation and influence in the firm

This study examines whether or not marketing's influence in the firm is fundamentally a reputation issue. Based on a sample of 122 senior executives of Australian firms operating in a wide range of manufacturing industries, empirical findings show that the marketing function's reputation in a firm is an important antecedent of marketing's influence in a firm. Results also show that the reputation–influence link is contingent on a firm's particular strategic stance (cost-leadership strategy and differentiation strategy). Results further show that marketing's reputation was good and marketing's influence was strong in the Australian firms surveyed. Directions for future research are discussed.

[1]  Kwaku Atuahene-Gima,et al.  Cross-Functional Influence in New Product Development: An Exploratory Study of Marketing and R&D Perspectives , 2000 .

[2]  D. Stewart How Marketing Contributes to the Bottom Line , 2008, Journal of Advertising Research.

[3]  Nirmalya Kumar,et al.  Marketing As Strategy , 2004 .

[4]  S. West,et al.  Multiple Regression: Testing and Interpreting Interactions. , 1994 .

[5]  Cecilia M. Falbe,et al.  Antecedents of influence outcomes , 1996 .

[6]  Nigel F. Piercy,et al.  Marketing implementation: The implications of marketing paradigm weakness for the strategy execution process , 1998 .

[7]  John C. Narver,et al.  The Effect of a Market Orientation on Business Profitability , 1990 .

[8]  Seigyoung Auh,et al.  The effects of entrepreneurial orientation, market orientation, and marketing subunit influence on firm performance , 2009 .

[9]  P. Doyle,et al.  How can a shareholder value approach improve marketing's strategic influence? , 2005 .

[10]  Philip Kotler,et al.  Lateral Marketing: New Techniques for Finding Breakthrough Ideas , 2003 .

[11]  Thomas L. Case,et al.  How to become an influential manager , 1990 .

[12]  Christian Homburg,et al.  Marketing's Influence within the Firm , 1999 .

[13]  Shankar Ganesan,et al.  The decline and dispersion of marketing competence , 2005 .

[14]  Y. Wind,et al.  Marketing Strategy: New Directions for Theory and Research , 1983 .

[15]  John C. Narver,et al.  The Positive Effect of a Market Orientation on Business Profitability: A Balanced Replication , 2000 .

[16]  Bernard J. Jaworski,et al.  Market orientation: Antecedents and consequences , 1993 .

[17]  R. Rust,et al.  The Role of Marketing , 1999 .

[18]  P. Leeflang,et al.  Understanding the Marketing Department's Influence within the Firm , 2009 .

[19]  M. Parry,et al.  A Cross-National Comparative Study of New Product Development Processes: Japan and the United States , 1997 .