Quality Function Deployment (QFD)—can it be used to develop food products?

Publications on the use of Quality Function Deployment (QFD) for the development of food products state that the method is potentially a useful tool. The use of QFD would enlarge the chance of success, produce higher quality products and decrease the cost and the development time. However, a scrutinous evaluation of the available literature dealing with the use of QFD for food product development reveals that the number of examples of QFD used on the actual development or improvement of food products is limited. Combined with our own experiences we conclude that application of QFD in the food industry is more complicated than current literature suggests. However, QFD might prove useful if adaptations to the method are made and the specific characteristics of food ingredients taken into account. © 2003 Elsevier Science Ltd. All rights reserved.

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