A Survey on Mobile Banking Applications and the Adopted Models

Many banks around the world are starting to offer banking services through mobile phones. Therefore, many studies have been proposed to help bankers to increase the number of customers. Despite the effort that has been founded in the state of the art, the adoption rate of mobile banking application has not reached the expected amount yet. Therefore, the aim of this study is to analyse the most well-known and accepted models to provide a comprehensive understanding of their impacts toward the adoption of mobile banking applications. Furthermore, this study aims also at exploring the most effected factors that have been used to influence the adoption behaviour intention of mobile banking applications. As a result of this survey study, some critical recommendations were stated

[1]  Heikki Karjaluoto,et al.  Mobile banking adoption: A literature review , 2015, Telematics Informatics.

[2]  Milind Phadtare,et al.  Factors Influencing the Adoption of Mobile Banking with Special Reference to Pune City , 2012 .

[3]  E. Rogers Diffusion of Innovations: Modifications of a Model for Telecommunications , 1995 .

[4]  Sung Youl Park,et al.  An Analysis of the Technology Acceptance Model in Understanding University Students' Behavioral Intention to Use e-Learning , 2009, J. Educ. Technol. Soc..

[5]  Viswanath Venkatesh,et al.  User acceptance of information technology : a unified view , 1998 .

[6]  Robert J. Kauffman,et al.  Mechanism Design for Near Real-Time Retail Payment and Settlement Systems , 2015, 2015 48th Hawaii International Conference on System Sciences.

[7]  Joan Pham,et al.  Quantitative Risk Assessment enhances customer trust in aviation , 2014, 2014 Reliability and Maintainability Symposium.

[8]  Suping Xiong Adoption of mobile banking model based on perceived value and trust , 2013, 2013 6th International Conference on Information Management, Innovation Management and Industrial Engineering.

[9]  Y. Raghu Reddy,et al.  Mobile App Usability Index (MAUI) for improving mobile banking adoption , 2015, 2015 International Conference on Evaluation of Novel Approaches to Software Engineering (ENASE).

[10]  Wai-Ming To,et al.  Mobile Banking and Payment in China , 2014, IT Professional.

[11]  C. Yu Factors Affecting Individuals to Adopt Mobile Banking: Empirical Evidence from the Utaut Model , 2012 .

[12]  Sherali Zeadally,et al.  Secure Mobile Payment Systems , 2014, IT Prof..

[13]  Ibrahim M. Al-Jabri,et al.  Mobile Banking Adoption: Application of Diffusion of Innovation Theory , 2012 .

[14]  Steve Drew,et al.  Using the Technology Acceptance Model in Understanding Academics' Behavioural Intention to Use Learning Management Systems , 2014 .

[15]  Irene Govender,et al.  A Study of Mobile Banking Adoption among University Students Using an Extended TAM , 2014 .

[16]  Mohammad Reza Nami,et al.  E-Banking: Issues and Challenges , 2009, 2009 10th ACIS International Conference on Software Engineering, Artificial Intelligences, Networking and Parallel/Distributed Computing.

[17]  Tom E. Yoon,et al.  An Empirical Investigation on Consumer Acceptance of Mobile Banking Services , 2013 .