Centralizing management has been a goal of information technology (IT) professionals for years. In many ways, it has become the “Holy Grail” of IT. Everyone is looking for a way to do things faster, smarter, and easier than before. Microsoft Operations Manager (MOM) 2005 is another tool in the tool belt to help IT professionals in that quest for the Holy Grail. It is intended to serve as a single-product solution for managing an IT enterprise. By centralizing management and monitoring into a single console, MOM's purpose is to reduce the amount of reactive responses to issues, determine the root cause of a problem, and provide possible solutions to many known issues. Microsoft Operations Manager 2005 has several improvements over MOM 2000, the most notable being the size of agents, the reduction in network latency, and the introduction of agentless monitoring. Microsoft MOM Workgroup Edition, though still just as useful as a full-blown MOM, has limitations as well. Microsoft MOM 2005 provides many different flavors and ways to generate reports based on collected data.