Understanding Dynamic Knowledge and Organisational Learning in Supply Chain Integration: The Case of Organisation W

This paper examines the experience of dynamic knowledge transfer in supply chain integration during a project undertaken by the Bejing consulting arm of a multinational computer company. Various challenges during knowledge transfer in the team undertaking the project are described This paper explores those challenges, how the organisation culture influenced knowledge sharing, and the organisational learning that occurred. A Knowledge Creation Life Cycle is presented and discussed. It was found that both single and double loop learning occurred within a unique Knowledge Creation Life Cycle.

[1]  Robert Rosenbaum,et al.  Supply chain excellence : a handbook for dramatic improvement using the SCOR model , 2007 .

[2]  Petter Gottschalk,et al.  Information Technology Support for Interorganizational Knowledge Transfer: An Empirical Study of Law Firms in Norway and Australia , 2003, Inf. Resour. Manag. J..

[3]  Syed Shariq,et al.  How does knowledge transform as it is transferred? Speculations on the possibility of a cognitive theory of knowledgescapes , 1999, J. Knowl. Manag..

[4]  Claudio U. Ciborra,et al.  Sharing knowledge across boundaries , 2001, J. Inf. Technol..

[5]  N. A. D. Connell,et al.  It's tacit knowledge but not as we know it: redirecting the search for knowledge , 2003, J. Oper. Res. Soc..

[6]  P. Gamble,et al.  Knowledge Management: A State-of-the-Art Guide , 2002 .

[7]  Alexander Styhre,et al.  Dynamic learning capability and actionable knowledge creation: clinical R&D in a pharmaceutical company , 2002 .

[8]  Swee C. Goh,et al.  Managing effective knowledge transfer: an integrative framework and some practice implications , 2002, J. Knowl. Manag..

[9]  Vicky Dougherty.  Knowledge is about people, not databases , 1999 .

[10]  Silke Bender,et al.  The transfer of knowledge and the retention of expertise: the continuing need for global assignments , 2000, J. Knowl. Manag..

[11]  Matthew B. Miles,et al.  Qualitative Data Analysis: An Expanded Sourcebook , 1994 .

[12]  Jonas Roth,et al.  Enabling knowledge creation: learning from an R&D organization , 2003, J. Knowl. Manag..

[13]  Dorothy E. Leidner,et al.  Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues , 2001, MIS Q..

[14]  Janice C. Sipior,et al.  From the Editor , 2008, Inf. Syst. Manag..

[15]  Heeseok Lee,et al.  Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination , 2003, J. Manag. Inf. Syst..

[16]  Roger J. Calantone,et al.  Tacit knowledge transfer and firm innovation capability , 2003 .

[17]  Richard T. Herschel,et al.  Tacit to explicit knowledge conversion: knowledge exchange protocols , 2001, J. Knowl. Manag..

[18]  Joseph M. Firestone,et al.  Key Issues in the New Knowledge Management , 2003 .

[19]  Donald A. Schön,et al.  Organizational Learning: A Theory Of Action Perspective , 1978 .

[20]  S. Newell.  The transfer of management knowledge to China: building learning communities rather than translating Western textbooks? , 1999 .

[21]  Veda C. Storey,et al.  Confronting the assumptions underlying the management of knowledge: an agenda for understanding and investigating knowledge management , 2000, DATB.

[22]  M. Thompson,et al.  Placing Knowledge Management in Context , 2004 .

[23]  野中 郁次郎,et al.  The Knowledge-Creating Company: How , 1995 .

[24]  Israel Spiegler,et al.  Knowledge Management: A New Idea Or a Recycled Concept? , 2000, Commun. Assoc. Inf. Syst..

[25]  Nancy Wilson Head.  Higher education: a key partner in the information system knowledge supply chain , 1999, SIGCPR '99.

[26]  Claire McInerney,et al.  Knowledge management and the dynamic nature of knowledge , 2002, J. Assoc. Inf. Sci. Technol..

[27]  Wanda J. Orlikowski,et al.  Knowing in practice: Enacting a collective capability in distributed organizing , 2002, STUDI ORGANIZZATIVI.

[28]  Dorothy E. Leidner,et al.  Knowledge Management Systems: Issues, Challenges, and Benefits , 1999, Commun. Assoc. Inf. Syst..